The active issue. They allow you to access and manipulate almost any data in Jira. There should be a locked field named either "Request Type" or "Customer Request Type" there. Jira automation triggers | Automation for Jira Data Center - Atlassian This means that when using automation, actions often need to apply, not only to the source issue that triggered the rule, but also to any issues that are related to the source issue. {{issue.security.name}} - Returns the security level name. {{attachment.mimeType}}: Returnsthe file format of the attachment. General triggers These triggers can be used across all Jira products. Create a sample project and follow all of the breadcrumbs in the audit log of the rule details. {{versions.releaseDate}}- Returns the affects version's release date. {{issue.latest.description}} - Returns the status's description. Here you can access any issue property. You can access all fields of the parent. For more information on this, see Configuring a webhook later on this page. Multiple comments on the active issue (this example is explained in detail inhow to use smart values), Components of an issue as a list. {{sprint.startDate}} - Returns the start date of the sprint. All of the issues found by the trigger are then treated as a single bundle of issues. Otherwise, register and sign in. On successful request, you will be able access webhook response data using the available smart values. "sd.public.comment".internal}} -. For example, you might count how many issues have a priority of 'highest' and then send an alert. In your site, the rule actor will be set as Automation app user. You can also use this with, . They are variables in the sense that their actual values will be calculated while the automation rule is being executed: You can use two types of smart values: There are many ways you can edit a field. If multiple values are changed, use # to iterate over these. Create an issue and update the Insight custom field with the object that have User attribute updated with portal only customer , and also add the portal only customer as reporter. Now whenever this field changes in Jira, this automation rule kicks in. They are using the curly-brace syntax like { {someSmartValue}} . Are you looking for server documentation? This is how you would return multiple responses using the smart value: Accesses information for a worklog entry that has just been logged against an issue. [Custom Field].name}} - Returns the visible label displayed on the left of the field. Accesses the previous issue created in the rule. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. Used to access information about an issue's epic. Can only be used when the active issue is a subtask, and can't be used to access a standard issue's parent issue. This is a list of metadata that can be associated with a build. This user must have the relevant permissions to trigger the rule, and complete any actions that may be performed. Every rule starts with a trigger. In the example below, the issue's first affects version's release date is printed: Accesses the current watchers of an issue. Examples of how you can use smart values to manipulate and format dates in your Jira automation rules. Go to Jira administration console > System > Webhooks (in the Advanced section). Automation is currently available in Jira Software Cloud and Confluence Cloud. In this case, we want to perform an action on the parent of the sub-task so in the dropdown menu, we choose Parent. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are here) Suggestion re: {{approval}} Smart Value and subfields - Atlassian {{worklog.visibility}} -available when the worklog is restricted, {{worklog.visibility.type}} -available when the worklog is restricted, {{worklog.visibility.value}} -available when the worklog is restricted. I would like the value that enters the text field to be the name of the sprint that created the trigger. Accesses information for the current running rule. What third-party applications can I integrate with? This example returns the new value of an issue'sSummary field after it has been changed. Learn more about list smart values. See all Jira Cloud automation smart values related to date and time. Smart values are variables that you can use in automation action configuration parameters. {{version.released}} - Returnstrue if the version is released, andfalse if not. {{issue.TempoAccountField}} - Returns the name of the account, {{issue.TempoAccountField.id}} - Returns the ID of the account, {{issue.TempoAccountField.name}} - Returns the name of the account, {{issue.TempoAccountField.value}} - Returns the name of the account, Can be used with: the Approval required trigger and the Approval completed trigger. Andit appears you are using Server/Data Center version, as the Re-fetch action does not have the "delay rule" option for Cloud. It resets every quarter so you always have a chance! Thanks for sharing the link back in this question, it might help others in future! That looks a little odd. For example, you might count how many issues have a . Accesses any issue property. {{build.refs}} returns the refs of the build, e.g. Jira smart values - issues To test what your smart value returns, use the manual trigger with log action and the result displays in the audit log. Triggers, conditions, and actions are the building blocks of automation. It resets every quarter so you always have a chance! Your smart value must identify a specific attachment for this to work. You can view the audit log of an individual rule, project-wide or at a global level. For example, checking that all sub-tasks of a parent issue are resolved. {{attachment.author.accountId}}: Returnsthe ID associated with the user name. You can also use this withlists. : To do,In progress, orDone). The{{#if }} statement does not seem to work :(, {{issue.issuetype.name}} | {{ #if( eq(issue.issuetype.name, "Task")) }} This is a task {{ / }}. The status of a rule can be seen on its details screen. And the rule itself? These smart values are only available for the Deployment successful, Deployment failed and Deployment status changed developmenttriggers. Join the Kudos program to earn points and save your progress. Each field is a list of changes. {{issue.url}} - Returns the URL of the issue. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. See all smart values related to Assets in Jira Service Management Cloud. {{version.name}} - Returns the version's name. "sd.public.comment".internal}}, Best practices for optimizing automation rules, View performance insights for automation rules, Connect your automation rule to another tool. At the same time, it would be to good to mention that it is Jira-cloud functionality only. {{rule.name}} - Returns the name of the rule that is currently running. {{pullRequest.createdDate}} returns the time (UTC) when the pull request was created, e.g. Returns information related to the created feature flag. For example,jira:issue_updated :issue_commented. Share the love by gifting kudos to your peers. OMGYou're right. ^ I tested this with Issues that had been in a previous Sprint, and were in the new Sprint being started - and the rule was successful, enteringonlythe new Sprint's name into the Description field, no old Sprint names. The spacing format is mentioned in the following article: Smart-value-in-published-article-doesn-t-work. These smart values can only be accessed through other root keys (e.g. Or you could count how many issues have the same label, same fixVersion, etc. You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. {{issue.Customer Request Type}} - Returns the customer request type for older Jira instances. You can access the current watchers of an issue. You can also trigger rules to run from third party services like Bitbucket or GitHub. {{issue.components.name}}- Returns the values in the issue'sComponentfield. After testing, disable both the HTTP dump and access logs to avoid performance issues. {{issue.description}} - Returns the content in the issue'sDescriptionfield. To prevent this, I thought let's use this construct: {{#if(issue.assignee.equals(issue.coordinator))}} Name 1,{{/}}. We will ensure the story points of the parent and sub-task always remain in sync. Simply combine these components to create rules that can do anything from auto-closing old issues to notifying specific teams when a release has been shipped. Story points are integral for many agile teams. Do more to earn more! Jira smart values - issues | Automation for Jira Data Center and Server The type of event that triggered the rule. {{pullRequest.state}} returns the state the pull request is in - Open, Merged, or Declined. Instead using Re-fetch for Cloud slows the rule for about 1 second (or more). Learn more about date smart values. {{branch.name}} returns the name of the branch, e.g. We do not currently support accessing fields within insight objects. The following example sums all of the story points for issues returned from the JQL search. Jira smart values in automation rules. Issues in Jira rarely exist in isolation. Used with: any triggers that edit an issue. An environment represents a distinct ecosystem where products are deployed to. Or you could count how many issues have the same label, same fixVersion, etc. 2 edit issue actions that need to 'add' to the value of a field instead of overwriting it). Examples of how you can use smart values to set the numerical value of an issues field in your Jira automation rules. Check out some common DevOps automation rules where you can use these smart values. Returns information related to all feature flags created in throughout the rule or branch, as a list. You must be a registered user to add a comment. For example, you might count how many issues have a priority of 'highest' and then send an alert. A branch represents an independent line of development. It some places it pops up, but there is no real explanation. {{issue.Request Type.currentStatus.status}} - Returns the status of the current request. Jira Software Questions Smart value of trigger issue in automation Smart value of trigger issue in automation Eliyahu Klein Jan 09, 2023 Hi, I created an automation that created a value in a short text field. The legacy Insight App will reach end of service on March 31, 2022. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: { {issue.key}} { {issue.summary}} Check out how we use smart values in our Jira automation template library. This re-fetches the latest state of the issue from Jira. {{approval}} - Returns the name of the approval. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. All properties available to{{issue}}are also available on this smart value. The rule triggers on 'Issue created' and is followed by the 'Send web request' component. See, This allows access to data that was sent along with the incoming webhook, Added by: Send web request with "Wait for response" checked. {{issue.issueType.name}} -Returns the issue's type, for exampleStory,Bug, orTask. issue The active issue. Learn more about working with related issues. A list of issues generated by a trigger that runs a JQL search (Incoming Webhooktrigger orScheduledtrigger when set to process in bulk). Learn more about user smart values, {{approval.completedDate}} - Returns completion date of approval. For example, you can set up your rule to only escalate an issue if it is high priority. Because this smart value deals with multiple items (i.e: issues can have many components), it can be used with the#symbol to apply the rule to each individual component. Syntax example The smartvalue { {webhookData}} gets the root of the JSON payload. {{addedFieldChanged.fieldId}} - Returns the fieldId of the field that has changed due to addition of a value. If more than one flag has been created throughout the rule, {{flag}} will return the most recently-created flag. {{issue.affectedServices.changeApprovers}}, {{issue.affectedServices.changeApprovers.displayName}}, {{issue.affectedServices.dependentServices}}, {{issue.affectedServices.dependentServices.tier}}, {{issue.Request Type.currentStatus.status}}, {{comment.properties. This can be almost anything you want. Learn more about automation triggers. Every rule starts with a trigger. I've not been able to find such kind of information. Advanced automation in Jira Service Desk - TMC Application Lifecycle https://bitbucket.org/account/repo/TEST-123-some-feature. {{sprint.name}} - Returns the sprint name. Can be combined with other date and time smart values. If a condition fails, the rule will stop running and no actions following the condition will be performed. {{issue.duedate}} - Returns theissue's due date. Please raise suggestion ticket in our public tracker, https://jira.atlassian.com/projects/JIRAAUTOSERVER. Note that this will return an encoded URL; everything after bitbucket.org/ will look different from what you see here. Properties are frequently used by add-ons and integrations to store values. Multiple comments on the active issue (this example is explained in detail inhow to use smart values), Components of an issue as a list. Learn more about using smart values with sections and lists. https://bitbucket.org/{7faf7dee-a29b-4faa-bbc2-d7128a6d3278}/{315a3ecb-1f18-4953-98ae-5890f93073b5}/addon/pipelines/home#!/results/7, {{build.state}} returns the state of the build. Used with the Version created, Version updated, and Version released triggers. As a result of this design, the automation got initiated while triggered by a transition, however the data needed for the automation could not be yet updated. For more information on when issues is available, seeRun a rule against issues in bulk. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. Added by: Jira Triggers that edit an issue, All the fields that were changed. {{createdBranch.name}} - returns the name of the branch, {{createdBranch.url}} - returns the URL of the branch. {{issue.fixVersions.releaseDate}} - Returns the fix version's release date. You could then use this to count the number of issues returned. View topic Examples of using math expression smart values E.g. Awesome! {{issue.Request Type.requestType.name}} - Returns the customer request type. For example, {{attachment.first.size}} will return the file size of the first attachment. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. Navigate to your project in Jira. The option to created linked issues (and then pick the blocked option) exists, but only to pick the issue from the trigger value or the most recently created issue to create a link. If a customer has not responded to an issue in 5 days, close the issue and leave a comment. They allow you to automate tasks and make changes within your site. {{sprint.isClosed}} -Returnstrueif the sprint has closed, andfalseif not. Jira automation - Data Center and Server (Latest), Examples of using smart values with dates, Examples of using smart values with lists, Examples of using math expression smart values, Examples of using smart values with text strings. {{versions.description}}- Returns the description of the affects version. A repository represents a collection of files and associated metadata. Step 3: Set up the condition like this: Change the field's value to Issue Type. Fix versions of an issue as a list. {{fieldChange.to}}Returns the new raw value, e.g. Added by: Send web request with "Wait for response" checkedOn successful request, you will be able access webhook response data using the following smart values: Multiple responses can be access via the following fields: Added by: Worklogged TriggerThe worklog entry that has just been logged against an issue. Developers. The following smart values are available to access and format development information from a connected source code management tool. Jira Automation: Building New Rules in 5 Easy Steps - Hevo Data {{changelog.status}} - Changelog information for theStatus field. They must be met for your rule to continue running. Again say it aloud: Whenever the field value changes for story points AND it is a sub-taskTHEN for the parent of the sub-task. Learn more about date and time smart values. Exclusive to the Approval completed trigger: {{approval.approver}} - Returns approvers account id. You can also use the quick search (keyboard shortcut is . For example, if the epic has a custom field calledInitiative, then{{issue.epic.Initiative}} will return the value in the Initiative field. Used with: the Send web request action (Wait for response enabled). {{versions.archived}}- Returnstrueif the affects version is archived, andfalseif not. {{issue.comments.first.body}} - Returns the body of the first comment. If a field or value doesn't exist, it will return an empty value:{{invalid reference}}. Select the Issue fields condition from the New condition drop-down menu. {{attachment.author}}: Returnsthe user who added the attachment. Jira automation template showing how to sum up story points - Atlassian TEST-123-some-feature, {{branch.url}} returns the URL of the branch, e.g. Solved: Automation JQL condition: using smart values - Atlassian Community Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). If this issue is a sub-task, then parent refers to the parent issue. {{pullRequest.updatedDate}} returns the time (UTC) when the pull request was last updated (created, declined or merged), e.g. I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. {{changelog.summary}} - Changelog information for theSummaryfield. Here you can access any issue property. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. {{issue.parent.priority.name}} - Returns the priority of the subtasks's parent issue. A commit represents an individual change to a file (or set of files). Hi John, thanks a lot for your quick response. Approval completed: accesses information for an approval when an approval step on an issue is accepted or declined. {{branch.repository.url}} returns the URL, e.g. All of the issues found by the trigger are then treated as a single bundle of issues. {{issue.affectedServices.name}} - Returns the names of the issue's Affected services. Returns the value of the Jira Service Managements scale custom field. {{environment.name}} returns the use-provided name for the environment, e.g. {{issue.assignee.displayName}} - Returns the issue's assignee. What are conditions? Can you provide a screenshot of your result? This re-fetches the latest state of the issue from Jira. You can set triggers to run on a schedule or as needed. Returns the value of the Jira Service Managements rate custom field. issue The active issue. {{comment.properties}} - Accesses any comment property. Learn about the concepts and procedures related to automation in Jira Cloud, Smart values allow you to access issue data within Jira. Field value changed Available in Server Lite: No Learn more about using smart values with sections and lists. Triggers can be set to run manually, based on a condition you set or scheduled. They allow you to access . In the below example, we're sending out a notification that someone has added a comment to an issue, perhaps as a Slack message. Can be combined with other user smart values. {{versions.name}}- Returns the name of the affects version. For example, if the Assignee of a field changes, you could add a comment to the issue to note who the previous assignee was, and who the new assignee is. Using this branch component, we can move away from the main trunk of the rule and work on related issues. Join the Kudos program to earn points and save your progress. You're on your way to the next level! for a select field. Learn more about using smart values with sections and lists. awesome commit handles everything, {{commit.url}} returns the absolute URL of the commit, e.g. Check out how we use smart values in our Jira automation template library. You can access all fields of the Epic. Challenges come and go, but your rewards stay with you. Or you could count how many issues have the same label, same fixVersion, etc. action: Re-fetch issue (This will slow down the rule by reloading the newly created issue, as all of the data may not be ready when the rule runs.). Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. Jira Software Automation: Basics & Common Use Cases - Atlassian Jira smart values - issues | Automation for Jira Data Center and Server In this template, we show you how to sum up the story points of all sub-tasks then update the parent issue with this value. {{branch.repository.name}} returns the name of the repository. To get a property in it, we should use{{webhookData.someValue.childValue}}. A build represents the process in which files are converted into their final consumable form. {{issue.reporter.displayName}} - Returns the issue's reporter. We select the exact field we are listening out for, in this case story points. Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. @Daniel Ramotowski, more people seem to be interested in this functionality, as there was already a ticket open forhttps://jira.atlassian.com/browse/JIRAAUTOSERVER-212 ! Learn about the concepts and procedures related to automation in Jira Cloud. {{deletedFieldChanged.fieldId}} - Returns the fieldId of the field that has changed due to deletion of a value. Used with: the Clone issue, Create issue, and Create sub-tasks actions. Understand the general concepts and best practices of automation in Atlassian Cloud products. Learn more about services in Jira Service Management. {{sprint.originBoardId}} - Returns the ID of the board the sprint belongs to. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. All of the issues found by the trigger are then treated as a single bundle of issues. Acording with the documentation, Automation JQL condition suport smart values. If this issue is in an Epic, then epic refers to the Epic issue. {{issue.fixVersions.description}} - Returns the description of the fix version. It resets every quarter so you always have a chance! Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. With our simple no-code rule builder, you can create automation rules to take care of everything from the most simple repetitive tasks to the most complex scenarios - all in a few clicks. The active issue. {{createdBranch.product}} - returns the product that the branch was created in (for example, Bitbucket). {{deletedFieldChanged.valueIds}} - Returns the id/ids of value/values deleted. This smart-value allows you to access project specific attributes: Jira Service Management specific request type object that you can grab information from. There should be a locked field named either "Request Type" or "Customer Request Type" there. This smart value only works for issues that have been added to an epic. Step 2: Save the Issue generated trigger. Each DevOps trigger makes relevant smart values available, related to commits, changesets, committer users . Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Learn more about services in Jira Service Management, Learn more about configuring time tracking. Automation is a great way to reduce the manual work of keeping story points up to date. https://bitbucket.org/account/repo/TEST-123-some-feature. There is no Jira smart value referring to approval name (so that we can differentiate when there are multiple approvals in a workflow). {{issue.resolution}} - Returns the issue's resolution. What that error tells me one of three things is happening: Let's try this: immediately after your trigger, add two things: a) If the rule works after adding the re-fetch, the cause was #1, b) If the audit log does not show your date, it is either #2 or #3. 2020-07-20T07:00:00.0+0000. Understand the general concepts and best practices of automation in Atlassian Cloud products. When there are multiple fields that have changed, {{fieldChange}}only contains the first changed value. Reviewing your audit logs is an effective way of debugging your rules. role. 2 edit issue actions that need to 'add' to the value of a field instead of overwriting it). What goes around comes around! Learn how to use automation in Confluence Cloud, and see what components and variables you can use to build rules. Actions are the doers of your rule. The only situation where this is necessary, is where subsequent actions need to have visibility of the latest state of the issue (e.g. Used by triggers that involve adding a comment, such as Issue commented, Issue transitioned, or Issue updated. The trigger for automation is starting a new sprint (trigger = start sprint). {{attachment.author.emailAddress}}: Returnsthe email address associated with the user name. Learn more about configuring time tracking. You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. Working with incoming webhook data in Automation for Jira

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