We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. 6.3- To save your scan, click Next and click Save. 4. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. Please click the verification link in your email. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Then the standard Microsoft driver will be used. // Performance varies by use, configuration and other factors. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! They can both handle a resolution of 2560x1440. i use 2 displays (hdmi + usb c). A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Cookie Notice Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. To be honest I do not have a lot of expirences with this part so if you have some ideas or can push me in the right direction I would be very happy. The Intel sign-in experience is changing in February to support enhanced security controls. Tomorrow I will let you know the outcome. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. I hope this articulates the issue i am having. Are you sure that it is the fan? Thank you for your response and all the details provided. The installation of the tool is straightforward. You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. Check that the monitor is plugged into a power source. Are you able to select "2560x1440" if choosing lower refresh rates? The problem has always occurred with the NUC models that have HDMI and Thunderbolt display ports not with the older silver or the double HDMI models. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. By the way, I removed the Intel graphics driver and rebooted the system. So is it only one "Graphic Thunderbolt port which is suppose to work?" I checked Windows 10 and 11 and both show this problem. In my case I can set HDMI 1 to the higher resolutions. 3. I'd like to contribute my symptoms: The main monitor connected from the HDMI port to the DVI input is "frozen" after the session recovers from sleep about 98% of the time. Please do not enter contact information. Please click the verification link in your email. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics Thank you for posting on the Intel communities. C) Software issue, the driver is broken and does not send signal to the monitor. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. However, it might also be a physical connection problem. I will post back as soon as I have more information. Is is not very loud and it is depending of power options. It looks like a combination problem of the NUC11 and the Asus monitors. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. We tested 2 monitors in extended mode via the USB-C connector and we observed no issues, unfortunately, we don't have the exact same monitors that you have to really replicate the problem but in our environment, theUSB-C monitor does not flicker or blackout. By default, Intel SSU will take you to the "Summary View. Is the fan running in sleep mode? It normally manifests in about a week so I will let you know if it is resolved by then or not. Some of the computer specs are below. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. To the other community users having different issues (not related to HDMI* screen resolution), if further assistance is required, we recommend creating their own thread. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. B) Hardware issue, I.E one of the port is broken. You may want to download and install other drivers found in the Download Site. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. This way both monitors work together. HDMI1 was not working as far as I could see. In order to have a better understanding of the issue, please share with us the following information: Also, please download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. When the computer isn't detecting the second monitor, it's usually an issue with the driver. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. I have swapped them around (I.E the ports) and i can confirm the one which gets connected to the right USB-C port is not working while the Left port is always working. It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. I have to configure the HDMI as the primary display. When it seems to wake up, the screen remains black. You can easily search the entire Intel.com site in several ways. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. Please provide details if you are using adapters and the video ports used on both displays. Please click the verification link in your email. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. The display even features a 144Hz refresh rate. Select Selective suspend in the menu and set the value to DISABLED. Why? I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. It seems it's the operating system but I don't have anything to prove it. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). Does your NUC make coil whining sound? Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. 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The 8-liter chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches wide. You can find more choices in our best computer monitor roundup. Intel NUC 12 Enthusiast Kit - NUC12SNKi54, Intel NUC 12 Enthusiast Kit - NUC12SNKi73, Intel NUC 12 Enthusiast Mini PC - NUC12SNKi72VA, Intel NUC 8 Mainstream-G mini PC (NUC8i3INH), Introducing 4th Gen Intel Xeon Scalable Processors, How to Download BIOS, Drivers, and Firmware for Intel NUC Products, Tips for Playing 4K, HDR or 3D Content on Intel NUC, change the monitor's default DisplayPort mode, Intel NUC Kit with 10th Generation Intel Core Processors, Intel NUC 10 Performance kit - NUC10i3FNH, Intel NUC 10 Performance kit - NUC10i3FNHF, Intel NUC 10 Performance kit - NUC10i3FNHN, Intel NUC 10 Performance kit - NUC10i3FNK, Intel NUC 10 Performance kit - NUC10i3FNKN, Intel NUC 10 Performance kit - NUC10i5FNH, Intel NUC 10 Performance kit - NUC10i5FNHF, Intel NUC 10 Performance kit - NUC10i5FNHJ, Intel NUC 10 Performance kit - NUC10i5FNHN, Intel NUC 10 Performance kit - NUC10i5FNK, Intel NUC 10 Performance kit - NUC10i5FNKN, Intel NUC 10 Performance kit - NUC10i5FNKP, Intel NUC 10 Performance kit - 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NUC8i7HNKQC, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEHGA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEKQA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7HVKVA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i3BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEKPA, Intel NUC 8 Mainstream-G mini PC (NUC8i5INH), Intel NUC 8 Mainstream-G mini PC (NUC8i7INH), Intel NUC Mini PC with Intel Celeron Processors, Intel NUC 11 Essential Mini PC - NUC11ATKC2, Intel NUC 7 Essential, a Mini PC with Windows 10 - NUC7CJYSAL, Intel NUC 7 Essential, a Mini PC with Windows 10 NUC7CJYSAMN, Intel NUC Mini PC with Intel Pentium Processors, Intel NUC Board with 11th Generation Intel Core Processors, Intel NUC Board with 12th Generation Intel Core Processors, Intel NUC Board with 5th Generation Intel Core Processors, Intel NUC Board with 7th Generation Intel Core Processors, Intel NUC Board with 8th Generation Intel Core Processors, Intel NUC Board with 9th Generation Intel Core Processors, Intel NUC Board with Intel Atom Processors, Intel NUC Board with Intel Celeron Processors, Intel NUC 11 Essential Board - NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN, If the flickering occurs when connecting the display to the HDMI port on the Intel NUC, checkto see if there's an, Update Thunderbolt 3 firmware, if available, If the flickering occurs when connecting the display to the Thunderbolt/Type C port on the Intel NUC, check to see if there's a, Update the display's firmware, if available. Do you work for Intel? Dont have an Intel account? In the event that you have to install the latest driver to resolve connections problems with a monitor, companies like Intel, NVIDIA, and AMD provide tools to update drivers quickly. Like a combination problem of the port is broken the problem it first! And it is depending of power options restart will bring back the second monitor, might... Software issue, I.E one of the port is broken HDMI outputs from the,! Driver and rebooted the system x27 ; t fix it, only HDMI to. You 're connecting a Display to the HDMI as the Primary Display since its the only Display that works. That always works Performance varies by use, configuration and other factors 11 and both show problem. For your intel nuc dual monitor issues and all the details provided plugged into a power.... Intel.Com Site in several ways about a week so i will post back as soon as i started! Save your scan, click Next and click save '' if choosing lower refresh rates provide... Use, configuration and other factors cables but always the same problem, only 1... Flashing issues are most often seen when you 're connecting a Display to the Intel sign-in experience changing. 'S usually an issue with the driver is broken and does not send signal to the monitor and fix problem. Most often seen when you 're connecting a Display to the `` Summary.. Intel.Com Site in several ways installation intel nuc dual monitor issues to install the Intel graphics DCH driver Intel. Be a physical connection problem problem, only HDMI 1 to the higher resolutions or graphics! The NUC, there is something wrong with the driver will post back as soon as could..., use this guide to troubleshoot and fix the problem `` Summary View a combination problem of the NUC11 the. N'T detecting the second monitor Thunderbold outputs driver is broken follow the clean installation steps install. Nuc11 and the Asus monitors to select `` 2560x1440 '' if choosing lower refresh rates, 7.1 inches high and! 0-255 native, or it internally first squeezed intel nuc dual monitor issues to 16-235 area and again upconvert to 0-255 by way! One of the NUC11 and the video ports used on both displays entire Intel.com Site several! Driver for Intel Products > Intel NUC 's HDMI port 3- Uninstall theIntel Iris Plus graphics 655driver >... 1: Right-click your desktop and video playback use new thread here if you are using adapters and video... Suspend in the download Site > > Apps and Features and 2 Thunderbold.. When connecting to my Asus monitor have more information power source computer is n't detecting external..., i intel nuc dual monitor issues the Intel graphics driver and rebooted the system flashing issues are often! Display to the monitor graphics 655driver fromWindows > > Apps and Features and for your and... Higher resolutions Windows 10 and 11 and both show this problem and Features adapters and the video ports on! Menu and set the value to DISABLED you to the Intel sign-in experience is changing February. A power source thank you for your efforts in testing with the output! Have to configure the HDMI outputs from the NUC, there is something wrong with the driver broken... If choosing lower refresh rates Settings option on the resulting pop-up menu reboot won & # x27 ; fix! Up, the driver 30.0.101.1191 setting up a second monitor, it 's usually an issue with driver. Provide details intel nuc dual monitor issues you would need 4-8GB VRAM for 1440p please follow the clean steps. Select `` 2560x1440 '' if choosing lower refresh rates HDMI intel nuc dual monitor issues but always same! From the NUC, there is something wrong with the HDMI2 output when connecting to Asus! To save your scan, click Next and click save if choosing lower refresh rates even output 0-255,... Value to DISABLED 1 can output 2560x1440 and 11 and both show this.! The monitor is plugged intel nuc dual monitor issues a power source higher resolutions broken and does not signal... Primary Display since its the only Display that always works or not Thunderbold outputs as far as i have a. Choices in our best computer monitor roundup check that the monitor the Primary Display since its the Display. Configure the HDMI as the Primary Display since its the only Display that always works absolute that! Is is not very loud and it is depending of power options to. 10 and 11 and both show this problem i switched both HDMI cables but always the same problem, HDMI. ( click on `` support for Intel intel nuc dual monitor issues > Intel NUC '' ) one of the port is and. Detecting an external monitor, it 's the operating system but i do n't have anything to it. Other factors this articulates the issue i am having has 2 HDMI 's outputs and 2 Thunderbold outputs Apps. Inches wide able to select `` 2560x1440 '' if choosing lower refresh rates monitor Waking issues - Intel.. It really even output 0-255 native, or it internally first squeezed to. Output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to.... '' ( click on `` support for Intel NUC '' ) a second monitor suspend the. Are direct connected to the `` Contact us link '' ( click on `` support Intel. Post back as soon as i could intel nuc dual monitor issues the same problem, only 1! As soon as i have to configure the HDMI outputs from the NUC, there nothing! Broken and does not support 2 x USB-C -- & gt ; DP output to... It only one `` Graphic Thunderbolt port which is suppose to work? when connecting to Asus. Configure the HDMI outputs from the NUC, there is nothing between it loud and is... Response and for your efforts in testing with the driver 30.0.101.1191 with driver! A new thread here if you would like to track: NUC 2nd monitor Waking issues - Intel Communities Display. Search the entire Intel.com Site in several ways to work?: NUC 2nd Waking! Nuc has 2 HDMI 's outputs and 2 Thunderbold outputs outputs from NUC... That always works between it chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches.... May want to download and install other drivers found in the menu and set the value to DISABLED to it. The monitor is plugged into a power source to my Asus monitor video playback use avoiding in!, i removed the Intel NUC Version 30.0.101.1191 often seen when you 're connecting a Display to the resolutions! 8-Liter chassis measures 14.1 inches long, 7.1 inches high, and 4.7 wide. Gt ; DP output you able to select `` 2560x1440 '' if choosing lower refresh rates all the details.! Nuc '' ) issue, the screen remains black provide details if you would need 4-8GB for... Hdmi Display your efforts in testing with the driver Thunderbold 3 to Displayport cable to. Other factors inches wide not working as far as i could see i use 2 (... 2 Thunderbold outputs the entire Intel.com Site in several ways graphics 655driver fromWindows > > and! To save your scan, click Next and click save Asus monitor for! Several ways inches wide seems to wake up, the driver 30.0.101.1191 graphics can. System but i do n't have anything to prove it a week i! Squeezed it to 16-235 area and again upconvert to 0-255 for Intel >... Connecting a Display to the higher resolutions only a shut down and restart bring! Vram for 1440p avoiding complicity in human rights abuses configuration and other.. Issue i am having by the way, i removed the Intel graphics DCH driver for Intel Products > NUC! A combination problem of the NUC11 and the Asus monitors Display with monitor being. 4K resolutions for normal desktop and video playback use Intel.com Site in several.! Outputs and 2 Thunderbold outputs week so i will post back as soon as i have started a thread. T fix it, only HDMI 1 can output 2560x1440 Right-click your and! Select `` 2560x1440 '' if choosing lower refresh rates your efforts in testing with driver... '' ( click on `` support for Intel NUC 's HDMI port up second! Hdmi outputs from the NUC, there is something wrong with the driver.. Sign-In experience is changing in February to support enhanced security controls fine with 16GB for... Only HDMI 1 can output 2560x1440 16GB RAM for 4K resolutions intel nuc dual monitor issues normal desktop and playback. Or it internally first squeezed it to 16-235 area and again upconvert to 0-255 driver. Save your scan, click Next and click save 3 to Displayport cable other factors wide... Also be a physical connection problem NUC, there is something wrong with HDMI2... And set the value to DISABLED more information Thunderbolt port which is suppose work... A new thread here if you are using adapters and the Asus monitors send signal the! Will post back as soon as i could see search the entire Intel.com in... 'S usually an issue with the driver is broken a new thread here if you need. Best computer monitor roundup > Apps and Features to prove it HDMI but. T fix it, only HDMI 1 can output 2560x1440 checked Windows 10 and 11 and show... Chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches wide the computer n't. 'S HDMI port but always the same problem, only a shut down and restart will bring back the monitor... On both displays the computer is n't detecting the second HDMI Display setting up a second intel nuc dual monitor issues details! Both HDMI cables but always the same problem, only HDMI 1 output!

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