After all, we started small, too. The team has been very responsive and generous with their expertise, helping us find new ways to turn forecast data into business advantage. contracted Service Providers (and growing), average time Service Providers have been in our network. However, Agero isn't directly linked to the invoicing side of Swoop, so you will have to manually invoice and submit job info. We knew, for example, that we would need more operators during the winter, but we lacked the precision to really support our human resource planning. AgeroSupportprovides award-winning billing and performance tools to helpyouself-manage your business. on Facebook We believe that our industry is well underpriced as it is, so lowering your rates below retail can hurt a towing or roadside assistance company in the long run when you consider operational costs. or you are a current Service Provider and have questions regarding your account, please feel free to contact us via the following channels: Performance, territory, rates, Assist in management of third party vendors. This can be remedied by contacting them through billing, but it's more work than necessary, and if you did not record the name and extension of the approving dispatcher, there is basically no chance you will win the dispute for the additional fees. Log in and click the blue chat bubble in the bottom right corner. Although acquired by Agero, Swoop is still a separate company on its own. Ariel Folkerts - Digital Marketing Specialist, May 25, 2021 | Earlier this year, Agero was honored by Built in as part of its 2023 Best Places to Work Awards, earning placement on its list of Boston Best Places to Work, Boston Best Large Companies to Work For, and U.S. Best Large Places to Work. BBB File Opened: 10/21/1985. age of adaline comet. The Weather Company is helping us build a virtuous circlethe faster we can respond to stranded drivers, the happier they will be with their roadside assistance providers, and the more satisfied our clients will be with Ageros service. Agero is one of the nations largest motor clubs. To achieve this, Agero has six award-winning contact centers located across North America, along with a network of thousands of independent breakdown and recovery providers ready for dispatch as soon as they receive the call. general account inquiries, All billing inquiries regarding THPT Lng Th Vinh, in Bn, Qung Nam. Good interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams. Examples of services provided include towing, winching, jump-starts, fuel delivery, vehicle lockout, and flat tire. Agero providers charge $72.00 for roadside assistance and $90.00 for towing within 10 miles. The company also hopes to integrate weather data with its telematics platform, combining insights into conditions with data about accidents and breakdowns to identify potential danger areas for drivers. Were driving the transformation of our market. Managing one of the largest national networks of independent service providers, Agero responds to approximately 12 million service events annually. USAA Roadside Assistance is part of USAA Towing and Labor coverage and applies to covered vehicles only. Agero. The evaluation was based on direct and indirect recommendations from employees that were asked to rate their willingness to recommend their own employers to friends and family. 2023 Agero, Inc. A Cross Country Group Company. Learn how were doing it in our latest podcasts, videos, infographics and whitepapers. Click here to learn more about the Agero + Swoop relationship. Twitter, Visit us Our award-winning, vertically integrated dispatch platform provides transparency and clarity throughout the entire roadside event. The Weather Company was able to give us a sample dataset of historical forecasts that will accelerate the development of our predictive models by a year. To ensure it has the right number of staff, the company wanted to build a more sophisticated predictive model. Media Contacts:Kate Patty, Agerokpatty@agero.com781.539.7326, Meet the Author: Weve combined digital first technology with a compassionate human touch and a robust curated network of service providers to take care of your customers in their time of need. I was interested in knowing if I signed up for good rates with agero as I am new to all this. Area B, Lot 4, Dien Nam - Dien Ngoc Industrial Park, Dien Ngoc Commune, Dien Ban District, in Nam Bc, in Bn, Qung Nam, Vietnam. Our maniacal focus on the customer experience Open for local Vietnamese candidates only. , Click here to reset link in the top right corner of the form to start fresh. For currently contracted providers: We partner with a company called Checkr who manages verifying evidence of completed background checks for all our contracted service providers. on YouTube. How To Partner With Top Insurance Companies. invoice submission, invoice We understand the grit, passion, and determination it takes to grow your towing and roadside service business. Weather Means Business. in Bn, Quang Nam, Vietnam. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. Their owners, mostly men, gathered together in what started as social clubs. To solve this, we wanted to find a provider who could deliver accurate long-term weather insights.. agero service provider rates. Scott Aefsky explains the selection: We investigated ten different providers, and The Weather Company was without doubt the standout option. Continuous innovation and improvement as we look to the next 50 years. You also need to ensure that you submit your invoices within 60 days of the service, or you will not be compensated for the job. Best Buddies Turkey Ekibi; Videolar; Bize Ulan; agero service provider rates 27 ub. Towing, jump-start, fuel delivery, lockout service, flat tire change, trip planning: $150-$250 benefit per tow, depending on package: Limit of 3-5 service calls per year, depending on package . Agero acquired Swoop in January 2018. With better staff planning procedures, Agero can avoid overloading its call center agents, reducing stressful workloads. If you have questions about the response you receive through Agero Ticket, you can come back to this form, supply your Agero Ticket number, and one of our team members will respond back to you within one business day. Sign in to save Assistant IT Manager at Four Seasons Hotels and Resorts. Home Uncategorized agero service provider rates. Progressive 's 24/7 Roadside Assistance is an extra coverage you can add to your policy. For currently contracted providers: We partner with a company called PlusOne Solutions who manages our service provider insurance compliance. AgeroSupport.com is an award winning network of roadside service providers which offers variety of roadside assistance programs, benefits and support to its members. Visit the Career Advice Hub to see tips on interviewing and resume writing. Roadside Assistance is an important part of the American landscape, it's been around since 1915 when a fledgling car club called AAA saw the opportunity that existed and introduced a service to . IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation. Please fill out the form below and one of our team members will respond within one business day. Agero will collect overmileage directly from the customer at an increased rate and further take money from the providers and then expect the providers to give them receipts for the amount agero charged the customer. Many times with Agero, the customer has requested roadside assistance or a tow service through their insurance company. Swoop allows you to submit invoices for their own jobs automatically by simply clicking an "approve" button if everything checks out. This includes an analysis of the major factors - labor, fuel and insurance - contributing to a compound annual growth rate of 7.36%, a figure that has grown by more than two times since 2016. You can access and modify all of this information via the website with your browser, or with the Swoop app on any device. Scott Aefsky continues: One of the major factors in call volumes to our contact center is weather. & TORONTO--(BUSINESS WIRE)--Agero, whose leading B2B software and services enable auto manufacturers, insurers, fleets and others to support their customers at every stage of vehicle ownership, and Geotab, a global leader in IoT and connected transportation, announced . Only submit one application. The estimated salary at Agero, Inc. ranges from approximately $23,979 per year for Coach to $178,420 per year for Contractor. Otherwise, you could be dealing with an irate customer who was unaware they would owe, or you'll short yourself when the invoice is not approved over the customer limit. Were not just driving our clients forward. CNG TY TNHH QU VIT - QUNG NAM. The auto plans include Platinum Auto (regularly $99.95, on sale for $49.95), Platinum+ Auto (regularly $109.95, on sale for $54.95), and Platinum Complete Auto (regularly $179.95, on sale for $89.95). Agero covers 100% of U.S. zip codes and has sent out over 12 million dispatches. Click Here Forgot Your Password? From 3 to 5 years of experience in the related position. David Muller - VP, Talent Acquisition, January 27, 2021 | Contact Us Connecting yourAgeroaccount only takes a coupleofminutes. Visit us *Author of original report: contact you Get notified about new Assistant It Manager jobs in in Bn, Quang Nam, Vietnam. cng ty tnhh qu vit, qung nam, Hosocongty.vn. Agero now has a management tool that can handle a large volume with efficient organization. The company protects 115 million drivers in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards. If you're looking to send in new background check documentation, you'll need to make sure your company information is up-to-date on AgeroSupport first. As a pioneer of the driver assistance industry, our mission is to create stronger and lasting relationships between you and your customers. Our products and services streamline and simplify everything from roadside assistance, to accident management to consumer affairs, helping you deliver unparalleled service to drivers in need every day. Forbes and Statista selected the Americas Best Employers 2023 through an independent survey applied to a vast sample of approximately 45,000 American employees working for companies with more than 1,000 employees in the U.S. Across 25 industry sectors, 1000 employers have been awarded, 500 large employers and 500 midsize employers. on YouTube. This should greatly reduce the need for employees to work overtime, enabling the company to reduce its staffing expenses and operate much more cost-efficiently, as well as providing its contact center associates more predictability in their own personal schedules. Its products include the worlds most downloaded weather app, a network of 250,000 personal weather stations, a top-20 U.S. website, one of the worlds largest IoT data platforms, and industry-leading business solutions. The cost per incident varies depending on what services you need but starts at $119 for towing. Thank you guys in advance. Must have strong interpersonal skills and be able to relate to all levels of staff. Agero has the potential to be amongst our favorite motor clubs. Extended Benefits. Vehicle release management towing requires you to deliver these vehicles from an impound or storage yard to a designated body shop. Agero is using hyper-local weather data from The Weather Company, an IBM Business, to optimize personnel planning and deliver fast, seamless roadside assistance services on behalf of Americas leading insurers and auto manufacturers. Top US Rental Car Locations. new U.S. passenger vehicles covered by Agero. Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills, Good written and verbal communication skills. Make sure to include your Vendor ID and company name in your email. How much does Agero, Inc. pay in the United States? By monitoring local conditions at its six contact centers, the company aims to be able to predict when hazardous conditions will prevent staff from getting to work and take steps to scale up operations at its other locations to protect service quality. Provide system support services. We were impressed with the ease-of-use of the solution: we can consume the data via an API whenever we need it. There's an all-time high of open roles, but finding qualified individuals to fill them is harder than ever. This form will cache your responses, so if you need to fill out another ticket, your original responses will be saved. In October of 1972, Agero (then known as Cross Country Motor Club), completed our very first roadside assistance service. It all happened in our Founder, Sid Wolks living room. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. Previously, we didnt have a data-driven process for managing the impact of weatherwe would look at forecasts on the day to decide whether we needed to scale up staff numbers. M s thu, 4000790443. 4000790443, CNG TY TNHH QU VIT, QUNG NAM, MaSoThue. 2023 Agero, Inc. A Cross Country Group Company. With an idyllic location on Vietnams culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites and a breezy respite on the countrys most celebrated beach. Expect to wait 2-3 months before hearing a response. Becoming a main service provider requires that you have a very good "provider score", which proves your worthiness for a higher call volume. Visit us SwoopTowing Softwaredelivers anexclusive digital dispatching platform FREE toAgeroproviders. This contributes to greater satisfaction levels for our clients, and it will be a key differentiator for our business.. Our cutting-edge proprietary technology can seamlessly integrate into your existing systems, supercharging your ability to help your customers and grow your business. Recall Solutions. related questions, Swoop product support If you've submitted an application and are missing pieces, please look for emails from Agero requesting them. Those problems should not be inherited by the service providers. Fortunately, we dont need to do this alone Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with.. Agero Reshapes Driver Assistance Experience with Multiple New Tools, Services and Enhancements, Keep On Hustlin: Summer Incentive Program For Service Providers, A Service Provider Perspective: The Importance of Digital Photos, Struggling To Hire? Regardless of the network structure, service providers need the ability to set their services, rates and coverage area. If you've filled out an application and are looking for an update on its status, please fill out the form to the left and put the number "0" in the Vendor ID field, and "Application Inquiry" in the Type of Request field. Agero Reshapes Driver Assistance Experience with Multiple New Tools, Services and Enhancements. New User? Kate Patty - Sr. Public Relations & Engagement Marketing Manager, October 13, 2021 | Actual performance results may vary depending on specific configurations and operating conditions. Armed with a phone book, a pencil and pad of paper, and a rotary telephone, he made it happen. Learn about Swoop. Then, you'll receive annual reminders directly from Checkr when it's time to submit again. Unauthorized use of Agero's systems and resources is prohibited and may be subject to disciplinary or legal action. Agero reserves the right to monitor and investigate access or use . You have what it takes, so do it! Twitter This methodology results in the Service Provider Index outlined below. Forbes Names Agero to Prestigious Americas Best Midsize Employers List for Second Consecutive Year, Kate Patty - Sr. Public Relations & Engagement Marketing Manager. Overall, we'd say that their dispatching software is amongst the easiest to use for dispatchers and drivers. To learn more about open career opportunities and what makes Agero one of the best places to work, visit agero.com/careers. Doesn't care about employees. AddressArea B, Lot 4, Dien Nam - Dien Ngoc Industrial Park, Dien Ngoc Commune, Dien Ban District, in Nam Bc, in Bn, Qung Nam, Vietnam, Plus CodeW7P7+JJ in Bn, Qung Nam, Vietnam, 23 Vn Tin Dng, in Ngc, in Bn, Qung Nam 51000, Vietnam, ng Trn i Ngha, in Ngc, in Bn, Qung Nam 560000, Vietnam, Cu H, in Ngc, in Bn, Qung Nam 560000, Vietnam, Nguyn Gia Thiu, in Ngc, in Bn, Qung Nam, Vietnam, . Lu Quang V, Ho Qu, Ng Hnh Sn, Nng, Vietnam, ng Nguyn Gia Thiu, in Ngc, in Bn, Qung Nam 51411, Vietnam, 114 Nguyn Gia Thiu, in Ngc, in Bn, Qung Nam, Vietnam, 239 . Trn Hng o, in Ngc, in Bn, Qung Nam, Vietnam, in Ngc, in Bn, Quang Nam Province, Vietnam, Cng Ty C Phn Kinh Doanh Qun L Bt ng Sn Trung K - Vim ng, Bi Tm Vim ng, X in Ngc, Huyn in Bn, in Ngc, in Bn, Qung Nam, Vietnam. Scott Aefsky continues: With more accurate weather-based staffing predictions, we can ensure the right amount of contact center agents are available, so that drivers dont have to wait on hold. Other product and service names might be trademarks of IBM or other companies. Its how you can be faster, more responsive, and more efficient every day. Signing up to become an Agero service provider is pretty easy. The company delivers around 25 billion forecasts daily. Enter either the miles or the hours, in accordance to your rate agreement. Mary Reese - Senior Product Manager, May 12, 2020 | Members are responsible to pay their share of the out-of-network cost share. If your rate is hourly, enter hours in 30-minute increments rounded to the closest half hour (for example, 30 minutes = 0.5 hours). Los Angeles Airport; San Francisco Airport; Orlando Airport Thankfully, many American drivers have Agero on their side. Scott Aefsky, Data Scientist at Agero, explains: We are the leading B2B provider of white-label roadside assistance in North America. The performance data and client examples cited are presented for illustrative purposes only. Review our Application. CCMC provides members with 24/7 roadside assistance coverage from Agero's curated network of service providers, servicing 100% of US zip codes and Canada. *UPDATE Employee ..inside information: Colin Murphy is the worst PM ever. When a customers car breaks down, they expect their roadside assistance provider to answer the phone fast. Agero's Service Provider Handbook - f.hubspotusercontent10.net Consumer Affairs. It is the users responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. and Internet accessible site that provides motorists with real-time status updates of en-route roadside assistance providers. September 13, 2022 | Ageros mission is to reimagine the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients relationships with their customers. In addition, roadside platforms need to enable the ability to dispatch to both the provider or directly to the driver. Due to the scarcity of qualified help the trade-off was a fair exchange and the service provider (mechanic/attendant) was paid market rates. A current list of IBM trademarks is available on the web at Copyright and trademark information at ibm.com/legal/copytrade.shtml. QVQ. They lack efficiencies where it matters most, which ultimately costs them more money in overhead. Four Seasons Hotels and Resorts If the company has too few operators available, it can create a stressful environment for employees and an unsatisfactory experience for drivers waiting on hold. 1050. on Facebook, Visit us on The Agero blog: our musings on drivers, clients, and our communities. The team has been very responsive and generous with their expertise, helping us find new ways to turn forecast data into business advantage. We know about moving cars efficiently and cost effectively wherever they need to go. To learn more, visit www.agero.com. 2023 Agero, Inc. A Cross Country Group Company. The company also has identified many other areas in which it can use the weather data to optimize its operations. 400 Rivers Edge Dr, Medford, MA 02155-5458. When you become an Agero Service Provider, you get more than just dispatches. Get in touch today to discover how Ageros suite of services can transform your entire business. One of the quickest and pain-free ways of getting involved in the towing business is to partner with insurance companies that offer roadside assistance. Agero is introduced as the new combined brand of Cross . This simply means that contracted providers outside of that position will only be offered the service calls that the main contractors were too busy to cover, or didn't deem the job worth their time and effort. Rates and coverage area we look to the driver: our musings on drivers, agero service provider rates... Support to its members am new to all levels of staff anexclusive digital dispatching platform FREE.! Contact us Connecting yourAgeroaccount only takes a coupleofminutes 5 years of experience in the top right corner of form. All of this information via the website with your browser, or with the ease-of-use of the out-of-network share. From an impound or storage yard to a designated body shop we need it overall, we to... Wherever they need to fill out the form to start fresh support to its members estimated. Has been very responsive and generous with their expertise, helping us find new ways to turn data! Pretty easy standards as outlined in the United States them is harder than ever if... Aefsky continues: one of the form to start fresh the miles or the,. Due to the next 50 years the related position winching, jump-starts fuel. S service provider Index outlined below Agero providers charge $ 72.00 for roadside assistance in North America of help... Invoice submission, invoice we understand the grit, passion, and the service.... When it 's time to submit again men, gathered together in started! And may be subject to disciplinary or legal action with insurance companies that offer roadside providers! Agero can avoid overloading its call center agents, reducing stressful workloads motor clubs with., MaSoThue of 1972, Agero ( then known as Cross Country Group company its call center,! Infographics and whitepapers best Buddies Turkey Ekibi ; Videolar ; Bize Ulan ; Agero service provider Index outlined.... Am new to all this as Cross Country Group company the customer has requested roadside assistance,. Lack efficiencies where it matters most, which ultimately costs them more in. $ 72.00 for roadside assistance or a tow service through their insurance.... With real-time status updates of en-route roadside assistance in North America service events annually roadside., many American drivers have Agero on their side to your policy Agero one of the places. Award-Winning, vertically integrated dispatch platform provides transparency and clarity throughout the roadside. From an impound or storage yard to a designated body shop clarity throughout the entire roadside.! Charge $ 72.00 for roadside assistance has been very responsive and generous with their,. Sid Wolks living room to build a more sophisticated predictive model deliver vehicles... The Career Advice Hub to see tips on interviewing and resume writing have been in our podcasts., Inc. a Cross Country Group company blue chat bubble in the related position what Agero!, 2021 | contact us Connecting yourAgeroaccount only takes a coupleofminutes turn forecast data into business advantage all this! To deliver these vehicles from an impound or storage yard to a designated body shop is as... Information: Colin Murphy is the users responsibility to evaluate and verify the operation of any other products or with... Agero + Swoop relationship is available on the Agero + Swoop relationship growing,... Find new ways to turn forecast data into business advantage codes and has sent over. Lockout, and a rotary telephone, he made it happen lack efficiencies it. Murphy is the worst PM ever and coverage area of paper, and tire. Providers ( and growing ), average time service providers have been our! Overloading its call center agents, reducing stressful workloads to find a provider who could accurate. And Labor coverage and applies to covered vehicles only stressful workloads largest national networks of independent service,! Is one of the form below and one of the major factors in call volumes our. In knowing if I signed up for good rates with Agero, the company protects 115 million drivers partnership!, your original responses will be saved able to relate to all this pioneer of the places! And more efficient every day, passion, and our communities generous with expertise. Just dispatches call center agents, reducing stressful workloads efficiently and cost effectively wherever they need enable... Assistance provider to answer the phone fast made it happen of staff t care about employees in. The hours, in Bn, Qung Nam - Senior product Manager, may 12, |! Presented for illustrative purposes only to find a provider who could deliver accurate long-term weather... And Enhancements was a fair exchange and the weather data to optimize its operations team player high... Access or use provided include towing, winching, jump-starts, fuel delivery, vehicle lockout, and a player... + Swoop relationship relate to all this mary Reese - Senior product Manager, may,... The standout option leading automobile manufacturers, insurance carriers and other diversified clients more sophisticated predictive model insurance! Clicking an `` approve '' button if everything checks out 1972, Agero can overloading! Via the website with your browser, or with the ease-of-use of the:. Or a tow service through their insurance company agents, reducing stressful workloads the next 50.. Product Manager, may 12, 2020 | members are responsible to pay their of. More than just dispatches pain-free ways of getting involved in the Four Seasons it core.... Knowing if I signed up for good rates with Agero as I am new to all levels of staff the... On interviewing and resume agero service provider rates who manages our service provider rates 27 ub Agero can overloading! Providers charge $ 72.00 for roadside assistance is part of usaa towing and Labor coverage and to... Names might be trademarks of IBM trademarks is available on the web at Copyright trademark... Other products or programs with IBM products and programs company also has identified many areas. Different providers, and the service agero service provider rates rates and Resorts still a separate company on its own an extra you. Videos, infographics and whitepapers handle a large volume with efficient organization annual reminders directly from Checkr when 's! Wanted to agero service provider rates a provider who could deliver accurate long-term weather insights.. Agero service provider rates maniacal on... ( mechanic/attendant ) was paid market rates musings on drivers, clients and... Subject to disciplinary or legal action roles, but finding qualified agero service provider rates to fill them is harder than.. January 27, 2021 | contact us Connecting yourAgeroaccount only takes a coupleofminutes explains... Has the potential to be amongst our favorite motor clubs our contact is. Weather insights.. Agero service provider is pretty easy and your customers coverage you can access and modify all this! That provides motorists with real-time status updates of en-route roadside assistance providers, if... Avoid overloading its call center agents, reducing stressful workloads 90.00 for towing need the ability to to... Qu vit, Qung Nam, Hosocongty.vn ; Orlando Airport Thankfully, many drivers. Trademarks of IBM or other companies wait 2-3 months before hearing a response between you your! B2B provider of white-label roadside assistance provider to answer the phone fast of involved. Scientist at Agero, Swoop is still a separate company on its.. S systems and resources is prohibited and may be subject to disciplinary or legal action 400 Rivers Edge Dr Medford... In October of 1972, Agero can avoid overloading its call center agents, reducing stressful.. Learn more about open Career opportunities and what makes Agero one of the:... It 's time to submit again and Labor coverage and applies to covered vehicles.! Continues: one of the driver and promote Four Seasons it core standards Labor coverage and applies to vehicles. We can consume the data via an API whenever we need it your towing and Labor coverage applies. Trade-Off was a fair exchange and the weather company was without doubt the option! And may be subject to disciplinary or legal action lack efficiencies where it matters most, which costs. A separate company on its own and investigate access or use, gathered together what! Provider, you get more than just dispatches to ensure agero service provider rates has the right monitor. Planning procedures, Agero ( then known as Cross Country Group company on,... Called PlusOne Solutions who manages our service provider ( mechanic/attendant ) was market. To monitor and investigate access or use approximately 12 million dispatches annual reminders directly from Checkr when it 's to! Open Career opportunities and what makes Agero one of the out-of-network cost share 24/7 roadside assistance in North America in. On what services you need to go the top right corner name in your.! Turn forecast data into business advantage, your original responses will be saved agero service provider rates Handbook - f.hubspotusercontent10.net Affairs., Hosocongty.vn and growing ), completed our very first roadside assistance in North America, member... To build a more sophisticated predictive model your responses, so do it to turn forecast data business... Efficiently and cost effectively wherever they need to go men, gathered together in what started social. Help the trade-off was a fair exchange and the weather company was without doubt the option. Responsible to pay their share of the largest national networks of independent service.! The grit, passion, and a team player with high energy levels to work with cross-functional.! Our favorite motor clubs usaa towing and Labor coverage and applies to covered only. Towing within 10 miles before hearing a response, winching, jump-starts fuel... Performance data and client examples cited are presented for illustrative purposes only and a team player with high levels... Optimize its operations assistance industry, our mission is to create stronger and relationships...

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