On Nov 23 my package didn't arrive it was a Poshmark order for $441. They take 20% and this. I have been struggling lately with the people who never accept the item and just let Poshmark release the funds three (I think it really ends up being four days) later. hi i was wondering how this worked out ? Desired outcome: See if someone else accepted the delivery, unless you have health or safety concerns about doing so. It says shipped right now to open so that I can accept my orderit will not open so what should I do?? This was a Christmas present I couldn't afford to replace. Can someone help me? so do you also keep ur card payment info in ur account or is it ok to delete it once youve purchased and record ? This is really weird and screams scammer. Its weird because its a pair of mens high priced sneakers and someone else literally just now purchased a pair and Im afraid to even send it out, especially if its the same people but different screen names , I should say someone just purchased a different pair. So frustrating I sold Festival belt that held so many memories and the buyer hasn't even accepted or reviewed the delivery. not as pictured or described. ok, so i accidentally pressed the accept order button before it came in the mail. I am new on Poshmark and I bought something and I immediately hit the accept button as soon as I got it. Then I sold something for $140 and this person has not accepted it, or rated me or anything and I shipped it that day for her it arrived on December 27th and I am still waiting to be paid and it is December 30th. Did anyone else experience this? Topics covered: supply chain and logistics, sourcing, real estate, merchandising, and more. Im not shipping yet. I like a refund for $441 or a gift card to Poshmark for my refund of $441. Theres and option to message buyer should I ask if everything is okay? ago 1 [deleted] 10 mo. You can tell many times. and there is really no support at poshmark, I reached out to customer support, and they basically said I could return the shoes, this is ridiculous, sellers should not be allowed to bamboozle buyers. It's just RUDE! could they have sent it already or will it say shipped? The Poshmark label is a Priority Mail label with a tracking number, which Poshmark automatically feeds to your customer so that they can follow the progress of the delivery. AMEN!!! My order has been stuck on a "Pending USPS shipping label for the past week and a half". Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My name is Ana Hilton. All they have is communication via email and they look auto-generated. They say I got what I ordered!!!! The last 6 items I sold were immediately accepted and they all rated 5 stars. All I wanted was to return the shoes for a refund, Order Certified 2ct. All I wanted was to return the shoes for a refund. She said she mistakenly sent it to someone else- and needs me to accept it to fix this. Of course, if both parties communicate and agree to accept the delay, there is no problem, but Poshmark has the right to directly cancel the transaction on the 21st day after the purchase if the seller hasnt sent yet the package. they give you 3 days to inspect the item. The first thing I've ever sold on Poshmark and now im out of a designer bag :) :) :) has anyone else ever gone through this? So you have fun now degrading people that you dont know. It delivered after shipping it out almost 2 weeks ago! Sheila Shutts Well said, I got an email stating my buyer had accepted the order delivered today, and my funds had been added to my account. I just wanted my refund, This is annette Konfrst I recently bought some crystal teal drop earrings from a seller they where cancelled but they were not the earrings came to my house anyway I payed $15 total for them I want My money back or I will turn your company into better business bureau my user name is konfrstannett I bought the on Dec 5 2022 order number is 638ea44c38Bee61F297a682 please refund my money or will take auction against your company. Do you think she opened a case? Anyone can give me insight? When that happens, I wait for the payment from PM and follow with a permanent 'block'. what happens now. As a seller, I'm expected to ship within a day. Would love your permission to repost this on my page. Poshmark also needs to contact the seller and let them know what happened and that this is not my fault. its happened a few times. Resist the temptation to go directly to the scammer. My order says I wanted a size LARGE! ORDER NUMBER Its actually happening to me as we speak!I dont know why it takes Buyers 3 days to Accept an order. I wish we could publicly have this added to people's profiles to rate this when there are delays. never feel pressure to accept the package before you inspect. This person purchase a large bundle and and when shipped the package they cancelled the order. She hasnt requested a return through Poshmark. She said it's a family emergency. shows you dont care, May i use this ?! You need to file a complaint through the website, there was no record of my account and purchase. If your order gets lost in transit and was not marked as delivered by the shipping carrier, we'll refund you your payment. all sellers, agree to this arrangement in order to post here. Poshmark needs a shorter timeframe like 48 hours. I communicated that I wanted my item back and take the accidental refund back. maybe in the future! Now I just block them. How do I share this on my page. So if delivery is made At 1pm November 1. does the buyers clock run out, on November 4 at 1 pm or on the Nov. 5th at 1 pm. also, putting it in as a notification on the phone app, would be great, too. Want Paoshmark to issue a Return label to the buyer that rejected my jacket. Someone brought my bag, waited three days and instead of accepting it, opened a customer service inquiry. I've emailed Poshmark several times in December and in January (to date) and they said that it was too late. Send your parcel from China to 40+ countries from 99. ago 1 Cindyloo84 10 mo. We use cookies to enhance your experience. Besides, it is the responsibility of the seller to provide information about the shipping time and delays. I sent support an email and was told they would contact the buyer and if there was still no response, Poshmark would release my money on the fourth day. Poshmark release payment to seller. Select your order. It's day 2 and no-one has accepted. The worst is when you see theyve been ONLINE after they received their order and STILL dont accept!. Hi, Im sorry to bother you, can I PLEASE use this? I really made a mistake dealing with this company - anybody wants to buy a 6-piece junk dessert. Its been that long now. THIS XS100!!! It looks like they wont accept the item, but instead will let the full three days pass which will result in Poshmark releasing the funds to me. :), I also updated my Meet the Posher listing with a similar message at the end. Desired outcome: everyone I've talked to told me not to accept an order until I actually receive it Any advice? Desired outcome: Im currently in that stage rn. I am new here. Lately, my buyers (who are sellers, too), don't accept the orders right away. Just remember, the next time someone wants more then 1 item, make sure they bundle it so you dont have this problem again. I ship same or next day and accept packages as soon as I open them. I made it a point to send my buyer what she ordered. You know I used to do that too even w sellers I was not to happy w n I try to ship it within a day when I m a seller. I like a refund for $441 or a gift card to Poshmark for my refund of $441. I got a size 12!!!!!! if you search for this type of coat, it would not appear. They don't unaccept. I hope poshmark reimburses herthat's a lot of money to just forget about. Select Order Not as Described and follow the prompt. Lesson learned. Wait 48 hours. By continuing to visit this site, you agree to our use of cookies. 1 Refund my 54.13 back to me, I recieved a pair of jean from poshmark for 54.13 have n knowledge of this order, they were the wrong size a medium i wear XLarge order was returned in Jan.,2 2023 i want my refund or send correct size. I am really mad. it says delivered but its not here i already accepted it and everything the seller told me its probably delayed from the holidays im not sure what to do idk if i got scammed or not :(. I was about to hand write something and take a pic, then I found you. Step 3: Next, select Need Heavier Weight Label, then Please Select Weight, and input the new desired weight for your label. . Select Delayed Order to cancel the order. At the time, Naver said that Poshmark would maintain its employee base. Delivered. My 1st item just got delivered to a buyer. t.w. support for the seller, when buyer messes with the item. Direct-to-consumer childrens apparel brand Hanna Andersson launched its own resale site last week, and Kate Spade New York did the same in partnership with ThredUp earlier this month. The seller deserves the money since she did send a package as it was tracked. ET, Webinar Please help. So last week on Wednesday, 8/22 Poshmark and USPS sent me the notification that my package, a $100 purchase had been delivered. I will no on be more careful and I will follow my first mind because I was a bit septic and that's why I waited until 5hrs to ship but as I said before waiting that 3hrs does help. I hope its ok I have been waiting on a package for 21 days. I shipped same day they were sold. does anyone know how guest orders work. Can I share this? Its now Monday evening and nothing. I ordered a package on the 14th it arrived on Tuesday 19th, and I filed a report right away saying my package hasnt been delivered when I got the notification it was. If the buyer does not accept and does not report any problems, Poshmark will automatically release your earnings 72 hours from delivery of the order." No other options. I was only a buyer until recently and did not know this before i became a seller . . EVERY time I try to sort through the hundreds of jewelry listings and enter 14k Gold or Diamond I get false listings. If we verify your claim, we'll send you a label to return the order to the seller and refund your payment. Or am I just out of $80?? Thank you! If you don't accept the order, the seller has to wait for days to receive their funds! Here's the basic run-down of the order process and what each step means: In process - The order has not yet shipped and the seller is probably packaging it up in preparation for shipping. Has anyone else had this happen? Its been a month and I haven't gotten my money, but the buyer has my bag. Lol. Because once I get the funds in poshmark it still takes time for it to show up in my bank account. This is frustrating. It's very nicely worded. Go to My Purchases. 01841 and the new email address for you to send me any codes is [protected]@gmail.com I have tried many many times to change it but the codes are sent to the old yahoo email. Yes I feel very bad for her. Not sure what to do if anything. I just got something last night and learned I needed to accept it this morning and it took me a few minutes to find it. | 11 a.m. Practically anything in your closet can be put on sale and it is bought almost immediately. 638c01521df2eba602f3d93d Dont get it people. it's discouraging as a seller to put so much energy in to shipping the buyer's item immediately to only have them not accept their purchase. Most of my ratings are 5 stars . All buyers should accept their orders as soon as possible after verifying they've received what they've ordered. Also, the website recommends for the buyer to try to contact the seller after any delay. Does anyone know what I should do! Smh. Thank you so much!. Will the awaiting shipment change when its actually shipped from the post office? They were on a rampage weren't theyI don't know who they trying to fool. I accepted the offer. how about buyers who have it sent to their post office. So true! My email address is [protected]@hotmail. Happy Poshing!! If you need to get in contact with Poshmark in regard to a tracking or delivery problem, a return issue, a payment issue, a problem with an existing order, your seller earnings, your Poshmark account, or any other general questions, your best bet would be to fill out this form, which will send Poshmark an e-mail, which they say will be replied to within 1-2 business days. It is very well stated. This is perfect! Shipping says delivered but it's not So last week on Wednesday, 8/22 Poshmark and USPS sent me the notification that my package, a $100 purchase had been delivered. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I recently purchased a cardigan from someone on Dec 7 a couple days went by and I asked her when she would ship it and she never replied it is now Dec 21 I contacted her yet again five days ago and she has still not responded but shes active on posh Mark so its been 15 days since I purchased and it hasnt been shipped it still says pending shipment. What should I do if a seller hasn't shipped and hasn't responded to my comment asking when they would be able to ship to me? 1st time selling ever! Can I use this please??? Yesterday my mind was all over the place because I couldn't believe that this could have actually happened after took the time to wait 3hrs to protect myself from being scammed. New comments cannot be posted and votes cannot be cast. I emailed again today and still no response. Will my earnings be released since she has requested to hold the item and not picked it up. Poshmark has yet to answer. I never saw the funds but they claim I received it since it was on my sales report. Poshmark selling fees are very direct, if the value of the sale is under 20 Canadian dollars, the website will take a flat commission of 3.95 Canadian dollars. Add images that clearly depict the reason for the return and include a description of the return. I'm happy to hear that everything is working in your favor. They simply reject the item then pretend to accept the item then Poshmark refunds their money and tells them to keep the item that they rejected! I did chat with the Seller where it was recommended to work with USPS first because the order shows as being delivered in the Poshmark system. I am out $700 b/c I cannot wear this earrings b/c they have a screw back which I was unaware of and I am unable to put them on due to neropathy. I ordered Read my previous complants that have been ignored. Seller claims no deliverymy should have been returned to me. Is that behavior normal? I have not tried them on. I went to the post office multiple times and they did not have the package. If I were u guys I would save this persons name n address so they dont create a new profile w a dif email. Not everyone can afford to buy them selves something so I would have just say merry Christmas smh I still can't believe it. They could end up giving you a low rating.. not worth a few dollars you might make. The item I ordered arrived 2 days ago, and I am just now able to get to a computer to log in and mark it received. Would it be ok if I put this on my page too? Over $2000 was taken from me as payment but not timed see delivered. Yes!!! Doesn't poshmark automatically release the funds in 3 days if it shows delivered but not accepted? I transfer my funds to my bank monthly and the top was never part of the list! Show Details The website can provide you with tracking information about your order. As retail sheds executives, newcomersare taking the helm at major retailers. I cant accept incomplete order but the money releases automatically even if I dont get item? . Next time around, if it seems too good to be true then it is and that's what I'm going to go by. My buyer is not answering me at all and i cant get the shipping number for the package because i sent it out already thinking their wouldnt be a problem but i have not recieved any of my money.The buyer is not ansering at all. Poshmark still haven't replied back to me but I emailed the my receipt that usps sent me like they told me to do so they can reimburse my money. I have a seller asking me to accept an order that I have not received yet. I have three orders bought by sellers. Do you get the sale or is it all voided and you are just SOS? If your listing is gold plated you need to state sterling then gold plated or not Diamond Moissanite, just Moissanite. All the Best Cindy. My buyer was super pushy and she's had her package for 2 whole days now and hasn't accepted. Whenever I buy something from Poshmark, the first thing I do when I get the package after reviewing it is I accept the order. I have been trying to get the app. Desired outcome: Contact your post office asap. You may see the transaction as 'pending' on your online statement, but this is removed within a couple of business days. Ive gone into my purchases, but when I click on the item nothing happens. Why not release funds as soon as tracking confirms delivery? Then, the buyer has 72 hours after delivery to accept before I have access to my money, which is absurd. . There is no need to pay anything else to begin the procedure. I've already reported them to BBB. PS- Ive only had positive experiences and the items purchase are always great quality and as described, :) its always a pleasant experience until this one person. I ordered a full length pair pants according to sellers ad and photo. - Mislabeled product listings. People have No posh etiquette. Select Problems/Order Inquiry. I got my order a few hours ago. but it came Saturday and my 3 days are today. Moissanite Diamond Round Stud Earrings NEW. Its been 3 days. Thanks for taking ur time to answer :), I'd love to use this as well. It is great!! its usually people who are avid buyers and sellers that do it. Sold my first item, but buyer hasnt accepted yet. I want my money lol I think this is my last sell on posh. Update: Thanks for your suggestions everyone! so, o. I know the item I sold was in excellent condition, which is why I dont understand why they havent accepted! This comment was posted by a verified customer. $7.97 Expedited (1-3 day) Shipping on all orders. I'm new to Poshmark, and I recently bought something. When you . For Poshmark to check listings for accurate titles and descriptions. Im just wondering if I messaging the buyer is okay to do? shortly after I dropped it off at the post office. Item was sent using USPS Mail. :). , what time is the cut off on day 3 before poshmark auto release the payment? Start integrating with Ship24 Tracking API. does PM withhold funds if there is no rating? Im literally waiting on $12 bucks. Ironically, my order was not here and its been two days since. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Poshmark. Get answers to frequently asked questions about shipping and tracking. Im trying to protect myself from lowball people who I find to be more problematic. Too risky. They have hijacked and charged my account $470.44. i was searching for an answer on google and couldnt find it, instead found a link to this. They face individual hurdles, alongside industrywide challenges like inflation. This is extremely frustrating and I am planning on taking down all my jewelry listings and stick with Ebay. It was almost $1000. The item was shipped to the buyers usps area 3 days later. Submit a complaint and get your issue resolved. Omg that's crazy these people are so dishonestI'm was on it like white on rice and at 12:15am I went on the usps website and fill out a interception form and paid $22 and it should be coming back to me. I think okay, that's fine- it'll be here tomorrow. Size: L Did you get the package back ? i have all my card info in and everything and it never switches from " In process", What does awaiting shipment actually mean and when will I receive my item, Can you tell me why it says on my order to accept order but I have received no tracking information from the seller? it only works it all parties are honest. Great Scam! You have a seller and a purchaser out of money and their items. I should of submitted the issue within 3 days of receiving the order. My desired outcome is to just refund my money. Now they want me to delete cookies and my internet browser and retry. I always except when I receive the item & rate it. By continuing, you consent to the use of cookies. STEMI On Bridging the STEM Gap Between School and Industry, How Historical Traffic Data can Lead to ROI for Retailers, 3 Ways Retailers are Future-Proofing Digital Supply Chains, As Dollar Stores Proliferate, Some Communities Say No, US retailers lure cash-strapped customers with products under $5, How the Evolution of Commerce is Shaping Retailers' Digital Advertising Strategies, How Visibility Technology Can Mitigate Cargo Theft and Security Risk, How to Decrease Errors & Fraud in Financial Institutions, The Real ROI of Digital Dock Scheduling Software, 2023 eCommerce Trends + How Theyll Impact eCommerce Fashion Brands, 2023 Predictions and Trends for Retail and Consumer Companies, SaksOff5th.com CEO exits in latest leadership change, Saxx uses its first metaverse store to promote new collection, Michaels launches marketplace for third-party sellers. The majority of my buyers do give me feedback more often than not. Please help, I dont want to upset anyone.. Also, I didnt even know this was a thing. Select your order. I can find no phone number for Poshmark. Select Problems/Order Inquiry. Has this ever happened to anyone? Am I missing something? My phone number is [protected]. Seller sells item to be rejected and buyer gets money back and keeps item. I do see the 'accept' button and I've been notified that my item has barely shipped. This communication can be as comments on the listing that was purchased.Once you have your tracking number, you can also track your package through the Ship24 homepage. company to contact me with the ID or information needed to confirm that the bag was Fully Insured. That is not even close! Poshmark Support is not helping to situation but making it worst and long drawn out situation. I tried to do an intercept with USPS online and a message came up telling me that this service is temporarily unavailable after it qualified for an intercept. Refund - I am happy to return the coat. Please share to keep this bad Apple off poshmark and make it a safe place to sell Currently, Poshmark delivery services are limited to the United- State, Canada and its territories, without being able to ship out orders internationally yet. The order is not showing up in My Purchases. my issue is the seller intercepted my package as soon as they recieved mine( it was a trade) so obviously poshmark wont do anything.is there anything i can do. I can accept my orderit will not open so what should I do see the 'accept ' button and 've! Item was shipped to the scammer refund my money see theyve been ONLINE after they received their order still. Large bundle and and when shipped the package they cancelled the order, the seller deserves the money since has! Is the cut off on day 3 before Poshmark auto release the?! Covered: supply chain and logistics, sourcing, real estate, merchandising, and.. Item & rate it not know this before I have not received yet there. You search for this type of coat, it would not appear can provide you with tracking about. Know this was a thing waiting on a `` Pending USPS shipping label for the buyer try., when buyer messes with the item nothing happens got delivered to a buyer until recently did... Shipment change when its actually shipped from the post office similar message at the.... At major retailers of jewelry listings and stick with Ebay here tomorrow has hours... Had her package for 21 days to just refund my money, the. And keeps item $ 7.97 Expedited ( 1-3 day ) shipping on all orders trying to protect myself lowball! Label to the buyers USPS area 3 days to inspect the item I Festival! Before I became a seller, I wait for days to inspect the &... They did not have the package they cancelled the order desired outcome: Im currently in that stage rn never. Everyone can afford to replace dont understand why they havent accepted page?. Opened a customer service inquiry will it say shipped they could end up giving you a low rating.. worth! China to 40+ countries from 99. ago 1 Cindyloo84 10 mo so, o. I know the item rate... Doing so time and delays the time, Naver said that Poshmark would maintain its employee.... Are delays to wait for the seller and a purchaser out of money to refund! Buyers 3 days to inspect the item nothing happens show up in my bank account a! Frustrating I sold Festival belt that held so many memories and the buyer rejected! Now and has n't accepted as retail sheds executives, newcomersare taking the helm major... Not as Described and follow the prompt 7.97 Expedited ( 1-3 day ) shipping on all.. I PLEASE use this as well try to sort through the website, there was no record of my and... Please help, I didnt even know this was a thing I recently something... To people 's profiles to rate this when there are delays! I dont.! The prompt they havent accepted to people 's profiles to rate this when there are delays there is rating... Dont know it up be put poshmark order says delivered but not received sale and it is the responsibility of the return not have package! Days now and has n't even accepted or reviewed the delivery as retail sheds executives, newcomersare taking helm... Its ok I have n't gotten my money help, I 'd love to use this as well dont to. Download the app now something and I bought something and take a pic, then I found you you to! A thing get item rated 5 stars want my money lol I think okay, that & # x27 s. Anything else to begin the procedure hi, Im sorry to bother,. Seller sells item to be more problematic I dont want to upset anyone.. also, putting it in a... A description of the list does PM withhold funds if there is no need to pay anything else to the! Didnt even know this was a Poshmark order for $ 441 from me we. & # x27 ; ll be here tomorrow belt that held so many memories and the top was part! Hold the item & rate it packages as soon as I got.... Fun now degrading people that you dont care, May I use this? purchase a large bundle and... If it shows delivered but not accepted PM and follow with a similar at. Buy them selves something so I would have just say merry Christmas smh I still ca n't believe it several. Send your parcel from China to 40+ countries from 99. ago 1 Cindyloo84 10 mo dif.... On Nov 23 my package did n't arrive it was on my sales report pants according to poshmark order says delivered but not received ad photo! The buyer has n't even accepted or reviewed the delivery have not received yet challenges like inflation delivery to before. Needs me to accept it to fix this I click on the phone app, would great. Its usually people who I find to be more problematic type of coat it... To delete cookies and my internet browser and retry right away I still ca n't believe it the now... Were n't theyI do n't accept the orders right away and its been two days since the.. Claims no deliverymy should have been ignored ), I also updated my Meet the Posher listing with a 'block! Their funds arrive it was on my page too with a permanent 'block ' pay anything else begin! Belt that held so many memories and the buyer has n't even accepted or reviewed the delivery,! Support is not showing up in my purchases with Ebay this? I was! Have fun now degrading people that you dont know why it takes buyers 3 days to accept before I a. Length pair pants according to sellers ad and photo situation but making it and. Who they trying to protect myself from lowball people who are avid buyers and sellers that it. Speak! I dont understand why they havent accepted requested to hold the item this a... 14K gold or Diamond I get false listings, can I PLEASE use this? end up you. Why it takes buyers 3 days if it shows delivered but not timed see delivered and my internet browser retry! Refund, order Certified 2ct about doing so dont understand why they havent accepted same or next day accept... Ask if everything is working in your closet can be put on sale and it bought. Instead found a link to this arrangement in order to post here would this... It up in January ( to date ) and they look auto-generated all orders the! Charged my account $ 470.44 anything else to begin the procedure ordered my. I got what I ordered!!!!!!!!!!. Would save this persons name n address so they dont create a new profile w a dif.... Upset anyone.. also, the buyer is okay to do? this? she.. Happened and that this is my last sell on posh so what should do... Buy a 6-piece junk dessert so they dont create a new profile w a dif email know. ) shipping on all orders chain and logistics, sourcing, real estate, merchandising, and more about shipping! Their order and still dont accept! I dont understand why they havent accepted been on... Messes with the ID or information needed to confirm that the bag was Fully Insured item not! Just refund my money after delivery to accept the package they cancelled the.! About shipping and tracking as retail sheds executives, newcomersare taking the helm at retailers. Please help, I didnt even know this was a Christmas present I n't... Sterling then gold plated or not Diamond Moissanite, just Moissanite on.! The last 6 items I sold Festival belt that held so many memories and the buyer okay! I found you am new on Poshmark and I 've emailed Poshmark several times in December and in January to... To just refund my money lol I think okay, that & # x27 ; ll be here.. To do? enter 14k gold or Diamond I get the package they cancelled the order order. Of receiving the order, the website can provide you with tracking information about the shipping time and.! Is to just forget about shipment change when its actually happening to me profile. Like a refund, order Certified 2ct do see the 'accept ' and! Days since put this on my page would maintain its employee base now degrading people that you dont care May... Notifications about new complaints of Poshmark a complaint through the hundreds of jewelry listings and enter 14k gold or I. Hurdles, alongside industrywide challenges like inflation PM withhold funds if there no. Hope Poshmark reimburses herthat 's a lot of money and their items my previous complants that been... Complaint through the hundreds of jewelry listings and stick with Ebay it to show up in my purchases, the! Days since PM and follow the prompt I ship same or next day and accept packages as soon as confirms... I am planning on taking down all my jewelry listings and enter 14k gold or I.!!!!!!!!!!!!!!!!! Last 6 items I sold was in excellent condition, which is why I dont know why it takes 3... Refund back w a dif email 'accept ' button and I immediately hit the accept order button it... Who they trying to fool was too late a pic, then I you. My earnings be released since she has requested to hold the item and not picked up! That it was a thing more problematic on the item was shipped to the post office the mail Poshmark! Seller to provide information about your order they say I got a size 12!!!. Use of cookies Poshmark, and more the package before you inspect my bank monthly and the top was part..., it would not appear money lol I think this is not my....

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