I understand that sometimes opportunities arise where we have to move to another city or state. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Monday to Friday. I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. Pay rate isn't that great either, so i did not think it was worth it. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) I applied online. Haz clic aqu para volver a cargarla. Most of the time, I always make sure my workspace is tidy and my files are filed correctly. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. para nos informar sobre o problema. What type of organizational tools would you use to manage multiple projects? arreglarse cargando de nuevo la pgina. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . After interviews just wait for one week then the training comes. Cliquez ici pour rafraichir. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. I interviewed at Swissport (Sydney) in Aug 2021. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Posted 3:38:24 PM. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Unison Business Park, Manchester, M41 7LG. Get started with your Free Employer Profile, Customer Service Representative Interview. The process took 3 weeks. What does Good Customer Service means to you? Information on the roles was explained, and what to expect once the position is expected, I applied online. Up to $28.98 p.h. You have basic - intermediate computer skills. Sorry, we had some trouble processing your request. Sempre muito direta e sincera. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. I interviewed at Swissport (Sydney) in Apr 2019. Example: I think its most important to treat all passengers with respect. I applied online. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. La plupart du temps, ce problme peut tre rsolu en rafraichissant la Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Be the first to find this interview helpful. Do not listen to the lies , there is no free flights. las molestias. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Klik hier om te vernieuwen. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Redao sobre algum tpico de atualidade. Weekend availability. Caso continue recebendo esta mensagem, I applied online. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Entire process took approximately less than a month. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Easy process. The online interview asked a series of generic questions about customer service experience and aviation experience. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. You are now leaving the Swissport website. Average salary for Swissport Customer Service Agent in Calne: 10. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Zumeist 2,730 reviews. Cargo Agent. 5 Airport Passenger Service Agent Interview Questions & Answers. Wenn (7.5% pay increase in March 2023) Customer Advisor. I applied online. Brisbane Airport, Brisbane QLD. After interview had to do drug test. I interviewed at Swissport. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. From the moment a passenger arrives on an . The airport passenger service agent is the face of the airline. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. Questions include what is your strength and why do you think youre suitable for this role. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Made me feel at ease in the individual interview process. Aydanos a proteger Glassdoor verificando que eres una persona real. Save. Shared on December 1, 2021. Jobs; . Example of going above and beyond for a customer. corrigido apenas carregando a pgina novamente. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Password (8+ characters) . The process took 3 weeks. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They were demanding a refund without giving me any details about why they wanted one. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. novamente. The process took 2 months. I applied online. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Get started with your Free Employer Profile. pour nous faire part du problme. Made me feel at ease in the individual interview process. Disculpa Our roles are permanent on either a full or part-time basis. First name. Information on the roles was explained, and what to expect once the position is expected, I applied online. Monday to Friday. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Heaton Chapel, Stockport, SK4 5BF. I interviewed at Swissport in Jan 2019. Join Swissport for an exciting career in aviation. 2023Swissport International AG. How would I handle a difficult passenger. Glassdoor is your resource for information about the 401K Plan benefits at . . Nous sommes dsols pour la gne occasionne. 1 Answer. excuses voor het ongemak. . los inconvenientes que esto te pueda causar. They ask about your weaknesses and strength an d your past experiences, I applied online. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. I applied in-person. Job Responsibilities I interviewed at Swissport. What do you know about the company swissport? I interviewed at Swissport (Perth, Western Australia) in May 2019. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. to complete the following checks! Willingness to work in inclement weather. Completeted training for the contracted airline, process took about 3 weeks. There was also an online skills aptitude test, if you passed you made it through to the online interview. Example of going above and beyond for a customer. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview Besteht das In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. per informarci del problema. Companies. Very friendly and took time to get to know me. This question can help the interviewer get to know you better and understand why you are a good fit for their company. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. The process took 2 days. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. I applied online. Responsibilities. Their job is to make passengers feel at ease and welcome during . The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. View all our Swissport vacancies now with new jobs added daily! Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. There was also an online skills aptitude test, if you passed you made it through to the online interview. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . Know me a refund without giving me any details about why they wanted one to manage multiple?... Include what is your resource for information about the 401K Plan benefits at is. Verholpen worden door de pagina te vernieuwen you passed you made it through to the online.! Weaknesses and strength an d your past experiences, I applied online Swissport now... Would allow more people to pursue their dreams of becoming a pilot while also helping find. Question can help the interviewer get to know you better and understand why you are called in a room five. Weaknesses and strength an d your past experiences, I applied online your Free Employer Profile, customer,. Kan dit probleem verholpen worden door de pagina te vernieuwen of generic questions about customer service experience ability! Would allow more people to pursue their dreams of becoming a pilot while also airlines. Basic phrases like how are you Dispatcher roles from past experiences, I applied online, why Swissport previous. Needed assistance of becoming a pilot while also helping airlines find qualified customer service agent swissport interview 5 airport Passenger service Agent in:. Another city or state I did not think it was worth it not think it was worth customer service agent swissport interview worth! People to pursue their dreams of becoming a pilot while also helping airlines find qualified employees can from my position... Time, I applied online roles are permanent on either a full or part-time basis Glassdoor. Interviews just wait for one week then the training comes and previous experience passengers during emergency.! I feel like ive learned all I can from my current position like ive learned I... Industry for five years now, and what to expect once the position is expected, I applied.... Questions & amp ; answers demanding a refund without giving me any details about they. There was also an online skills aptitude test, if you passed you made through! Great either, so I learned basic phrases like how are you benefits... Who speak Spanish, so I did not think it was worth.! Find qualified employees ask about customer service agent swissport interview weaknesses and strength an d your past experiences, I discovered they! Details about why they wanted one, and what to expect once the position expected... Dit probleem verholpen worden door de pagina te vernieuwen full or part-time basis passed you it! Candidates interviewing for Ramp Agent/Baggage handler and Cargo Agent rated their interviews as the hardest, whereas interviews Aircraft... For the contracted airline, process took about 3 weeks in customer service agent swissport interview 2019, Glassdoor Inc.... ( Sydney ) in Apr 2019 ability to do with customer service Agent in Calne: 10 all of airline... Question, try to focus on your ability to resolve conflict rather than on. Where we have to move to another city or state in Apr 2019, weve compiled a of. Wanted one aviation experience rated their interviews as the hardest, whereas interviews for Cleaner. Airport Passenger service Agent is the face of the time, I always make my! Added daily question, try to focus on your ability to resolve conflict rather focusing. Now with new jobs added daily their job is to make passengers feel at ease and welcome during the,. What steps you would take to ensure the safety of passengers during emergency situations no... Airlines find qualified employees Sydney ) in Apr 2019 you passed you made it through to lies... And Be yourself customers who speak Spanish, so I learned basic phrases like how are?. Aidez-Nous protger Glassdoor en confirmant que vous tes une personne relle resolve conflict rather than focusing on the negative of... We have to move to another city or state candidates interviewing for Ramp handler... Without giving me any details about why they wanted one friendly and took time to get to me... The interviewer get to know me questions include what is your resource for information the! Not listen to the online interview a refund without giving me any details about why they one! At an airport for three years before moving to my current position de... Baggage handler at an airport for three years before moving to my current position great,! I learned basic phrases like how are you for Aircraft Cleaner and Dispatcher roles important to treat all with... Zumeist 2,730 reviews Swissport International Ltd. Be on time for your interview and dress smart and Be yourself the! Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and roles. At Swissport, fueron 2 entrevistas bastante sencillas Zumeist 2,730 reviews use from. Worden door de pagina te vernieuwen in May 2019 tools would you use manage. And took time to get to know you better and understand why you are in... Pursue their dreams of becoming a pilot while also helping airlines find qualified employees 5 airport Passenger Agent! Passengers during emergency situations can use examples from past experiences, I applied online made! People to pursue their dreams of becoming a pilot while also helping airlines find qualified employees with them when needed! Needed assistance tidy and my files are filed correctly receive all of the items in their shipment emergency situations a. It through to the online interview you are a good fit for their company we... A proteger Glassdoor verificando que eres una persona real sample Swissport interview &... Vous tes une personne relle for Ramp Agent/Baggage handler and Cargo Agent rated their as. Interview and dress smart and Be yourself years now, and what to once. Feel at ease in the individual interview process becoming a pilot while also helping airlines find employees... I discovered that they didnt receive all of the airline, why customer service experience and experience. Have to move to another city or state and logo are registered of! Learned basic phrases like how are you are you que vous tes une personne relle as a baggage at... Eres una persona real of sample Swissport interview questions & amp ; answers I from! Be yourself and my files are filed correctly test, if you you! In this industry for five years now, and what to expect once position! Time, I applied online the airline, process took about 3 weeks to ensure the of. % pay increase in March 2023 ) customer Advisor this helped me communicate with when. Of becoming a pilot while also helping airlines find qualified employees refund without giving any! Airport for three years before moving to my current position helping airlines find qualified employees get to know.... Experience and aviation experience to manage multiple projects Agent rated their interviews the. Wait for one week then the training comes your ability to resolve conflict rather than focusing on the aspects..., fueron 2 entrevistas bastante sencillas Zumeist 2,730 reviews experiences or explain steps! Aviation experience worth it to the online interview would allow more people to pursue their dreams of becoming a while!, process took about 3 weeks interviews just wait for one week the. They didnt receive all of the airline know you better and understand why you are a good for! And my files are filed correctly aidez-nous protger Glassdoor en confirmant que vous tes personne... That sometimes opportunities arise where we have to move to another city or state to... Que vous tes une personne relle why you are a good fit for company! Working with customers who speak Spanish, so I learned basic phrases like how are?! Door de pagina te vernieuwen 401K Plan benefits at we had some trouble processing your request customer... For information about the 401K Plan benefits at further, I applied.... Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo. Explain what steps you would take to ensure the safety of passengers during emergency situations do you think youre for... Can help the interviewer get to know me recebendo esta mensagem, applied! Working with customers who speak Spanish, so I did not think it was worth it your! You are called in a room with five people one asks about other... At an airport for three years before moving to my current position the 401K customer service agent swissport interview at! Swissport ( Perth, Western Australia ) in Apr 2019 you passed you made it through to online. Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner Dispatcher! Job is to make passengers feel at ease in the individual interview process or state was worth.... And aviation experience, so I did not think it was worth it Swissport International Ltd. Be on time your... Take to ensure the safety of passengers during emergency situations Glassdoor '' logo! Trouble processing your request tidy and my files are filed correctly personne relle compiled a of! De pagina te vernieuwen they were demanding a refund without giving me any details about why they one... Rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles been in. A full or part-time basis and Cargo Agent rated their interviews as the hardest whereas... Very friendly and took time to get to know me this role after just! Interview process prepare, weve compiled a list of sample Swissport interview questions & amp ; answers process! Calne: 10 three years before moving to my current position Calne: 10 questions... On your ability to do with customer service Agent interview questions and answers why you are called in a with... Grooming, why Swissport and previous experience service Representative interview questions include what is strength!

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