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Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. For $150 a month, you get unlimited access to a therapist. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Last medically reviewed on February 2, 2022. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Users can also revisit messages from therapists at any time with the platforms re-read feature. Healthline Media does not provide medical advice, diagnosis, or treatment. The Forbes Health editorial team is independent and objective. Turgoose D, et al. During my counseling sessions, we explored cognitive-based therapy tools for being more positive, communicating more effectively and alleviating anxiety. Heres what youll do to get signed up. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. This compensation comes from two main sources. Her expertise in mental health comes primarily in the form of a whole lot of therapy. Knowing hes there is really comforting.. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. It may not be as effective as a video session, but it is a realistic option. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. The service is generally more affordable than in-person therapy. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. BetterHelp Learn More My Doubts About Online Therapy When you sign up with BetterHelp, you dont have to enter your full name. BetterHelp is not a substitute for emergency services. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Video therapy has been proven to be just as effective as in-person therapy. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. That missed session will count as your session for the week. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. Here are six types of therapy and the benefits of each. Brightsides specific focus outperforms BetterHelps generalized services. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Research on telehealth has shown it may be effective for people with many mental health conditions. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. We follow an advertising policy . Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. Any additional services offered are unique to that online therapy website. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. Interested in trying BetterHelp? BetterHelp works on a subscription basis and offers a 7-day free trial. For more in-depth information, continue reading. While Brightside specializes in treating depression and anxiety with both medication and a specific course of cognitive behavioral therapy (CBT), BetterHelp spreads a wider net, offering therapy for many common mental health issues, but no medication. This process helps narrow down the options to get a therapist who best meets your needs. We independently research, test, review, and recommend the best Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. If youd like to share your information with a third party, you first have to notify your therapist. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. (2019). It also. Plus, youll be able to fill in any specific preferences for your therapist. Healthline only shows you brands and products that we stand behind. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. The company says its service has helped more than 2.7 million people. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. Also, we use third-party cookies to track your website behavior and target advertising. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust Not too far behind, 69% of Brightside users felt the same way. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. (2017). Marcelle ET, et al. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. The type and price range of your chosen therapy format is all about what works best for you. BetterHelp is a platform that offers online therapy to individuals and couples ages 18 and older. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. Missed session will count as your session for the issues that brought me to therapy unlimited to. 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