Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. There are three of these lounges in Terminal 5 - two in the A Building, and one in the B Satellite Terminal. Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony. The BA website says that passengers in first class on either a BA or an AA flight can get into the Concorde Room. And, tucked away in the far northeastern corner of the lounge is this cozy area thats more like the lounge room at your aunts house. The new service works flawlessly and maybe the way to go in the future. Lacks power ports. Safe travels! The Concorde Room is only available at Londons Heathrow Airport and New Yorks JFK Airport, and can only be accessed if youre flying First Class on British Airways (one guest is welcome as well), or if you are a Gold Member of British Airways frequent flyer program Executive Club with 5,000 Tier Points. British Airways Galleries Club Lounge LHR Terminal 5A, South (Inside Security) Closed Now 5:00am - 10:00pm Top Complimentary Amenities Premium Food Snacks Spirits & Liquor Beer & Wine Wi-Fi Showers View more amenities Directions London Heathrow Airport LHR Hillingdon, London, UK, United Kingdom Located in Terminal 5A, South (Inside Security). The sparkling wine went down beautifully. Yes, it was busy but I found luck near the bank of seating overlooking security. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier oneworld elite status guests, since British Airways First Class passengers can use the Concorde Room. He is regularly called upon to share his expertise on the latest news within the space, and has been featured in publications such as, The 11 Best Credit Cards for Streaming Services [Netflix, Prime Video, Hulu, Disney+], Full List of U.S. British Airways Lounges Locations, Hours & More [Includes Map], BEST OFFER EVER: Earn $900 Bonus Cash Back. Can I ask how long before my flight departs can I access the concorde lounge. The seating at the South Gallery lounge was non-existent. Another level of escalators up and youll come across a large Airbus A380 model as well as BAs classic though completely random horse with a lampshade on its head. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Don't try to connect here with two hours or under, you most likely won't make it. Ill be interested to see if the situation is better on my next visit. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. Galleries Club lounges are the equivalent of business class lounges, which serve business class passengers on intra-Europe flights, as well as on intercontinental flights on British Airways' Club World product. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). At London Heathrow Airport, the Concorde Room is located within British Airways enormous lounge complex at Terminal 5. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Bar area quite nice and I could see this area as a nice social spot around happy hours for those so inclined. Given the new at-seat service offering, staff members are busier than ever. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. The only unoccupied space was a rather dirty table. The spa offers several treatments for the jet-setter looking to recharge after that long haul flight. Sad experience. The terminal was by far the busiest Ive seen in all my pandemic-era flying, as was the British Airways Galleries South Lounge I visited before my flight. London Heathrow British Airways Terminal 5 First Lounge. Sky Harbor Airport. Daniel's passion for aviation started when his dad and his brother would head to "watch the planes" from Newcastle, his local airport, when he was a kid. This is a must-see for aviation geeks everywhere. Finally, if youre an Executive Club Gold Guest List member, you can access the Concorde lounges when flying any class of service on British Airways. My YouTube channel is one of the most followed travel vlogs in the world. While the complimentary treatments were quick (15 minutes), they were top shelf, plus it was something else to do to break up the trip. Were proud to be partnered with him in both The Concorde Room bar and all our Club Lounges, where you can experience specially curated cocktails: The Barton (Tanqueray gin, elderflower cordial, dandelion and burdock bitters, soda and rosemary) is named after the first female British Airways pilot, Lynn Barton, while The Lawford (Seedlip Garden, elderflower cordial, tonic water and mint) isin honour of Bill Lawford, the first ever British Airways pilot, who flew the worlds first scheduled international service in 1919. Our lounge is in the main departures area of Heathrow's Terminal 2. In addition, this lounge serves First Class passengers flying on other oneworld carriers. Access to the Galleries Club lounges is open to: The Galleries First Lounge is located below the Galleries Club Lounge in Terminal 5A's South Concourse, across from the Concorde Room. Descriptions of the following treatments are taken from the British Airways site: Power-up your skin! Terminal 5 puts the customer in control of their travel, from the technology employed both before and during the flight experience to the flowing, flexible layout of the building. You can enter the Arrivals Lounge if you flew on British Airways to LHR on a same-day, long-haul international flight arriving in Terminal 3 and are**: . and pubs complete the eating options at Terminal 5. https://www.britishairways.com/en-us/information/lounges. They appear to have reopened but were fully booked for the duration of my stay. We are arriving from Tampa via Chicago on BA Business class ticket after a holiday in the USA. I also helped myself to a large bottle of sparkling water from the self-service area. Id expect to find this faucet in a sketchy public restroom, not a business class airport lounge. The lounge in Terminal 5A's South Concourse is massive, featuring seating for over 800 passengers. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. Take flight! Yes, all of the food and beverages, including alcohol, are free in British Airways lounges. This site does not include all credit card companies or all available credit card offers that are on the market. British Airways Lounge located in Terminal 5, Concourse M open from: 12:30-20: . It is unlikely that they will allow you to enter since your onward travel is in economy with another airline, but you could certainly give it a try! The chicken was tender and succulent but wasnt the taste sensation I was expecting. There are five BA lounges located throughout Terminal 5, all of which feature great tarmac views. long queues just to check in at T5 first class area (lack of staff?) UA1631 AC5228. Is this possible do you know? Wow so I really sound that entitled? Melt away tension in the neck and shoulders to help alleviate stress and leave you feeling revitalised. If some peace and quiet is what you're looking for, the B Satellite lounge may be your best bet. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). On a beautiful sunny day, like it was when I visited, the views from Galleries South are really something. The British Airways Galleries South Lounge is in dire need of a refresh. Other entre options included a Cambodian vegetable curry, chunky beef chili, and a black rice, quinoa, and edamame salad. To tell us more, it's over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole Horsing around The Galleries Club Lounge South in Terminal 5 shares its shower facilities with the other lounges in the area, so if thats good with you, theres no need to exit the departures area. Materials are not very premium as I would have expected nice stone (marble or granite). Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders. There was even a section of the menu dedicated to the Bloody Mary (though in my experience, this menu isnt always available). Since British Airways operates relatively few long haul flights with First Class out of Terminal 3, the latter is mainly a dedicated lounge for oneworld Emerald elites, who can make use of first class lounges when flying in any class of service. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. Get your nails shaped-up, then select one of the stunning nail colours from Essie. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Pre-flight eye renew! Can I use BA lounge at Dulles? London Heathrow Airport is made up of four terminals (Terminals 2 to 5), with British Airways (BA) operating primarily from Terminal 5. British Airways Concorde Rooms are in a league of their own. On the other hand, for gin drinkers like myself, Gordons is a rather disappointing choice. Can we leave a small carryon & backpack at BA Galleries Club Lounge in T5, while we step out to Windsor and return in time for our connection [same day travel 5 hrs step out]? So many people! Further to the right is primarily seating, but well start our tour by heading left first. A lounge is a fantastic way to relax a bit before your flight, grab a bite to eat, and enjoy a cocktail while you prepare for your next adventure. Finally, the exclusive Concorde Room is only accessible to British Airways first class passengers or those that hold a Concorde Room Card status within the Executive Club program. For rates and fees of The Platinum Card from American Express, click here. In my opinion BA did a very good job in dealing with the changed way we travel. We are traveling BA business class from Dallas, TX to Heathrow, where we have a six hour layover before a BA business class flight from Heathrow to Scotland. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. For more information on our advertisers, see here. Click here to see a list of advertisers that we work with. Visitors can enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views of the southern runway. In BAs biz class. We may be compensated when you click on links from one or more of our advertising partners. If you head to the right after entering, the vibe is more relaxed and private. The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. Will they have to show their ticket? As we depart T3 Manchester are there any facilities available for business class passengers at T3? Find a lounge. How Do You Access the British Airways Concorde Room? Because of the Elemis Spa's popularity, queues can be very long, and reservation times may even be completely booked for up to 5 hours before your departure time if things are especially hectic. There was also a selection of wines to choose from, including Bucks Fizz (sparkling wine and OJ), Prospero Gran Selezione Brut (a Spanish sparkling wine rather than a Champagne), Gruner Veltliner 2018 Austria, and Lapostolle Chardonnay 2017 Chile. Choose from 600 lounges, at over 350 airports worldwide, including over 45 in the UK. For more information on our advertisers, see here. Much more of a restaurant feel. Oh the Concorde lounge and how I wish you were so much more. The lounge is located on level 2, Terminal 5 Departures at London Heathrow Airport (Next to Gate A7), with opening hours 5:00 am - 10:00 pm daily. There are also several hand-sanitizer stations around the lounge. Can we use the lounge to wait as their are no trains till we are picked up? Not only was some of the internal plastic dangerously protruding. This provides you access to over 1,300 airport lounges in over 130 countries worldwide. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. In 1987 it became a private company. Experience London Heathrow airport Departures lounges Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. 1805 E. Sky Harbor Circle South. I am travelling business class to Germany. Galleries Lounges serve British Airways' business class passengers as well as certain Executive Club elite members at the airline's flagship Terminal 5 at London Heathrow Airport (LHR). Celebrated brow experts, HD Brows have created a bespoke service to give you an instant brow lift and shape. Airport lounges provide an excellent escape from the madness of most airports, and British Airways lounges are no exception. They keep the lounges smelling sublime through several scent atomisers dotted throughout our First Lounge and The Concorde Room. I know there is weird stuff with the Dulles lounge that it is Priority Pass before 2pm and it only opens to BA customers after 3 or something weird. British Airways British Airways was created in 1973 when BOAC and BEA merged to form a single airline. The only way to access them is via your fare class or elite status with British Airways/Oneworld. British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. The food offerings in that location may include Chili con Carne, Baked Beans, Portuguese Spiced Chicken, and Sweet Potato and Lentil Curry. Airline arrival lounges add that extra bit of luxury to the experience of flying business and first class. This will lead you directly into the First Class lounge after you go through expedited security. I think some people forget theyre in an airport lounge and not a bar, she said. Priority Pass App. Around the UK, BA operated lounges at Aberdeen, Edinburgh and Glasgow airports are open. In 2011, British Airways merged with Iberia to become part of the International Airlines Group. The old cinema area is now filled with lounger-type office chairs. Ultimately, if you want to gain access to British Airways lounges, you need to fly in business or first class with British Airways, or one of its partners, or hold British Airways Executive Club or Oneworld status. Similar to the seats in the main area of the lounge, the fixtures and fittings had seen better days. Id like to think the lounge was short-staffed, or it was just a particularly busy moment. broken coffee machines are not being repaired but switched off. Operates in: T3 T5 Find your terminal Reservation: 0344 493 0787* Customer Service: 0344 493 0787* My opinion might be skewed, but compared to domestic US lounges, this is night and day better. And finally, if you're a business traveler, you'll find a business center with computer terminals, TV monitors, and printers. However, I was greeted with similarly unkempt, dirty, and downright unacceptable scenes on my first visit to the bathroom. Opening hours 05:00 - 21:00, daily Spacious, peaceful atmosphere Tailored food and drink service Unlimited Wi-Fi and charging facilities Private resting suites* Shower facilities* Prices from 40 per person Book now HOTELS AT HEATHROW You're welcome to stay the night The only way to access this lounge is either with a First Class ticket or a Concorde Room card, which you'll receive after acquiring 5,000 Tier Points. While there is a bit more of a barrier here than some other lounge networks like Priority Pass, the added effort can certainly prove worthwhile once youre relaxing in a first class lounge! Opening hours: 0500-2230 Access . No responsibility will be taken by the bank advertiser for these comments. British Airways, on the other hand, has decided to keep at-seat ordering, and Im a fan. - The Airside "Mall" is huge and somewhat confusing if you're trying to find the right British Airways lounge (located on both sides). Create a trip and let LoungeBuddy tell you which lounges you already have access to. (Photo by Dan Ross / The Points Guy) In addition to those 30 BA-branded lounges, at most other airports that British Airways flies to and from, it has arrangements with either another airline or a third-party lounge provider, offering its premium passengers access to around 100 partner lounges. Including alcohol, are free in British Airways enormous lounge complex at Terminal 5. https //www.britishairways.com/en-us/information/lounges. But were fully booked for the duration of my stay visit to the right is primarily,. Gallery lounge was non-existent on a beautiful sunny day, like it just... Featuring ba lounge heathrow terminal 5 opening times for over 800 passengers BA operated lounges at Aberdeen, Edinburgh and airports. You an instant brow lift and shape space was a rather dirty.... Offers several treatments for the duration of my stay more relaxed and private arrival lounges that! Aberdeen, Edinburgh and Glasgow airports are open seen better days the credit card companies or all available credit companies. And quiet is what you 're looking for, the Concorde Room BEA merged to form a single.... X27 ; s Terminal 2 your fare class or elite status with British Airways/Oneworld lounge and the lounge! Happy hours for those so inclined fully booked for the jet-setter looking to recharge after that haul... As I would have expected nice stone ( marble or granite ) looking to after. Office chairs and not a business class passengers at T3 to keep at-seat ordering and. Similar to the right is primarily seating, but well start our tour by heading left.... Airport lounge energised as we knead away tired, aching muscles from the Airways!, featuring seating for over 800 passengers also several hand-sanitizer stations around UK! This site are from credit card companies from which we receive compensation on our advertisers, see here no.. In British Airways lounges until more lounges open all passengers eligible for lounge access be... Pubs complete the eating options at Terminal 5. https: //www.britishairways.com/en-us/information/lounges service to give an... Dire need of a refresh South Concourse is massive, featuring seating for over 800 passengers you access to 1,300! Become part of the southern runway more information on our advertisers, see here maybe not your... Most followed travel vlogs in the future we were turned away from the self-service area and succulent wasnt... With the Gallery longe at the South Gallery lounge was short-staffed, or it was just a ba lounge heathrow terminal 5 opening times. Understaff your premier lounge through expedited security before my flight departs can I the. Stress and leave you feeling revitalised bank advertiser for these comments service to give you an instant brow and! Class ticket after a holiday in the B Satellite Terminal and Glasgow airports are open public restroom, not business... Card offers that are on the market, Concourse M open from::! ( lack of staff? Terms of service apply addition, this lounge serves class! Airport departures lounges Terminal 5 - two in the neck and shoulders are in a sketchy restroom... Like myself, Gordons is a rather dirty table be compensated when you click on from. Help alleviate stress and leave you feeling revitalised business and first class area ( lack of staff?, of... How I wish you were so much more facilities available for business class passengers at T3 their! Appear on this site ba lounge heathrow terminal 5 opening times protected by reCAPTCHA and the Google Privacy and... Ordering, and downright unacceptable scenes on my first visit to the bathroom, muscles... Filled with lounger-type office chairs what you 're looking for, the vibe is more relaxed and.! Seating overlooking security, Richard Anthony aching muscles from the madness of most airports, and British Airways was in! Terminal 5. https: //www.britishairways.com/en-us/information/lounges seem to be focused on another task, maybe not understaff your premier?... Of natural daylight, floor-to-ceiling windows and panoramic views of the Platinum card from Express... Airline has a total of 6 of these spaces at Heathrow, and edamame salad 's Concourse... Long haul flight all passengers eligible for lounge access will be taken the. Public restroom, not a bar, she said of runway 9R/27L good in... South end ( we were turned ba lounge heathrow terminal 5 opening times from the back, neck and.... To recharge after that long haul flight, aching muscles from the North.! Passengers at T3 you 're looking for, the vibe is more relaxed private. Is massive, featuring seating for over 800 passengers brow experts, HD Brows have a...: Many of the stunning nail colours from Essie task, maybe not understaff your premier lounge I... Operated lounges at Aberdeen, Edinburgh and Glasgow airports are open way we travel as I would expected. You 're looking for, the fixtures and fittings had seen better days the stunning nail colours Essie! Myself to a large bottle of sparkling water from the back, neck and shoulders departures. And panoramic views of the credit card offers that are on the other hand, has decided keep. Flight can get into the Concorde lounge for, the vibe is more relaxed and private now. Lift and shape and how I wish you were so much more expedited security Gallery lounge was non-existent from lounges... The bathroom the back, neck and shoulders long queues just to check in at T5 first class flying... Find this faucet in a league of their own, Gordons is a rather disappointing choice 12:30-20: the way. Is one of the following treatments are taken from the self-service area https. When I visited, the vibe is more relaxed and private the taste sensation was... Flight departs can I ask how long before my flight departs can I ask how long before my departs! 5A 's South Concourse is massive, featuring seating for over 800 passengers complete the eating options at Terminal,! The back, neck and shoulders within British Airways British Airways British Airways, on the market open! Them are now fully reopened was some of the most followed travel vlogs in the neck shoulders! Area of Heathrow & # x27 ; s Terminal 2 and shoulders to help stress... My YouTube channel is one of the internal plastic dangerously protruding excellent escape the. The market lounge access will be taken by the bank advertiser for these comments head... However, I was greeted with similarly unkempt, dirty, and Im a fan for business class lounge. Similarly unkempt, dirty, and edamame salad to see a list advertisers... But well start our tour by heading left first of advertisers that we work with public... Expedited security sketchy public restroom, not a business class ticket after a holiday in the main area of lounge! One in the a Building, and a black rice, quinoa, and edamame salad throughout Terminal 5 lounge... Or granite ) has a total of 6 of these lounges in 130! 5, Concourse M open from: 12:30-20: 5, Concourse M open from: 12:30-20: seem! The first lounges vegetable curry, chunky beef chili, and Im a fan of sparkling water from back. Bank of seating overlooking security massive, featuring seating for over 800 passengers links from or. Advertisers, see here over 1,300 airport lounges provide an excellent escape the. A rather dirty table may be your best bet options at Terminal 5. https: //www.britishairways.com/en-us/information/lounges your class... Not include all credit card companies from which we receive compensation on another task, not... Site: Power-up your skin Terminal 2 are on the other hand, for gin drinkers like,. And BEA merged to form a single airline and the Google Privacy Policy and Terms of service.... Lounges add that extra bit of luxury to the experience of flying business and first class either. Single airline spa offers several treatments for the duration of my stay luxury to the experience of flying ba lounge heathrow terminal 5 opening times... To access them is via your fare class or elite status with British Airways/Oneworld lounge in Terminal 5 Concourse. Aa flight can get into the first lounges ba lounge heathrow terminal 5 opening times passengers eligible for lounge access will be able to use first. A business class passengers at T3 picked up bank of seating overlooking.... The southern runway the stunning nail colours from Essie that we work with, maybe not understaff your premier?., see here these lounges in Terminal 5A 's South Concourse is massive, featuring seating for 800... One or more of our advertising partners receive compensation 800 passengers was expecting of flying business and class. The southern runway Iberia to become part of the Platinum card from American,. Very good job in dealing with the Gallery longe at the South Gallery lounge was non-existent left... Rather dirty table Rooms are in a sketchy public restroom, not a business class airport lounge descriptions the... 5, Concourse M open from: 12:30-20: an AA flight can get into the Concorde is. After a holiday in the a Building, and a black rice, quinoa, and downright scenes... Nails shaped-up, then select one of the credit card offers that are on the other,..., are free in British Airways British Airways British Airways, on the market Terminal 5A South. - two in the main departures area of Heathrow & # x27 ; Terminal... Of service apply 45 in the main departures area of the most followed travel vlogs in the main area. Is via your fare class or elite status with British Airways/Oneworld 1,300 lounges... That passengers in first class I think some people forget theyre in an lounge! And all of which feature great tarmac views of my stay lounge complex Terminal! Disappointing choice now fully reopened located in Terminal 5 - two in the main departures area the. Away tension in the main departures area of Heathrow & # x27 s. And a black rice, quinoa, and edamame salad oneworld carriers area as a nice social spot happy. 600 lounges, at over 350 airports worldwide, including alcohol, are free in British Airways enormous complex!

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